Mercedes-Benz of Jackson
Jackson, MS
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My experience at Mercedes of Jackson. Great experience with Pernell Moore. Would definitely recommend Mercedes of Jackson. The process of buying was an easy experience and everyone made me Great experience with Pernell Moore. Would definitely recommend Mercedes of Jackson. The process of buying was an easy experience and everyone made me feel welcome. More
Delay at body shop I purchased a used Acura TL which had some body damage on the passagner door and from bumper. I put down a deposit to get the car fixed and was told i I purchased a used Acura TL which had some body damage on the passagner door and from bumper. I put down a deposit to get the car fixed and was told it should be about a week but it ended up taking 3 weeks. And today 4 days after having the car the weather striping on the windshield on the driver's side has blown off. Other than those issue everything went extremely well for the test drives to paper work More
Wonderful as always I wasn't planning on purchasing a vehicle the day(went in for service on my ML 350) but once I spoke with Phil Ellis and he discussed the great deal t I wasn't planning on purchasing a vehicle the day(went in for service on my ML 350) but once I spoke with Phil Ellis and he discussed the great deal that Mercedes has to offer I couldn't resist! He was absolutely wonderful as usual and the rest of the staff was great! I am enjoying my new vehicle! More
Service was efficient, courteous and helpful . If anything after was the car could have been rinsed a little better, but this a very minor point, otherwise the cleaning was good. . If anything after was the car could have been rinsed a little better, but this a very minor point, otherwise the cleaning was good. More
Hannah car sales I drove from out of state to purchase a used car at Mercedes Bentz of Jackson. Hannah was very pleasant, helpful and sold us the car. It was her hone I drove from out of state to purchase a used car at Mercedes Bentz of Jackson. Hannah was very pleasant, helpful and sold us the car. It was her honesty and integrity that sold me. She delivered on every detail asked and promised. Overall a great car buying experience, well worth the drive! More
Routine service visit The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just t The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just time enough for a little shopping and lunch before Kent was calling to let us know that the service department had finished. All done in a timely way. Thanks so much. More
Excellent Service I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. There were no surprises! More
Excellent Service Excellent PROFESSIONAL Service.very dependent. Friendly customer service. Goes out of their way to make u feel relax while taking care of car service. Excellent PROFESSIONAL Service.very dependent. Friendly customer service. Goes out of their way to make u feel relax while taking care of car service. 5 stars treatment More
It was a good experience Courteous and worked hard to make the deal. Their attention to detail was helpful as I decided to order my car versus buy one off the lot. Courteous and worked hard to make the deal. Their attention to detail was helpful as I decided to order my car versus buy one off the lot. More
Relaxing I felt comfortable, the atmosphere was very friendly, the coffee and other snacks were great,the customer lounge was great. My car detail was swift an I felt comfortable, the atmosphere was very friendly, the coffee and other snacks were great,the customer lounge was great. My car detail was swift and clean, good job More