Mercedes-Benz of Jackson

Wonderful Thank you Michael for the wonderful timely service you provided for me. I love this dealership because the mechanic Donovan is awesome and knows the p Thank you Michael for the wonderful timely service you provided for me. I love this dealership because the mechanic Donovan is awesome and knows the product. Thanks for everything! More

Mercedes Benz Purchase The customer service was exceptional. Everyone was very helpful and friendly. Kate Houston provided me with outstanding service and made my first Mer The customer service was exceptional. Everyone was very helpful and friendly. Kate Houston provided me with outstanding service and made my first Mercedes Benz purchase a great experience. More

Great Customer Service The service representative, Michael, was very helpful. He explained all I needed for servicing at the time from the reminders illuminating in my dash The service representative, Michael, was very helpful. He explained all I needed for servicing at the time from the reminders illuminating in my dash.. He listened to my concerns and gave me helpful, rational options that allowed me to make the best choices for my circumstances. So pleased to have found a service rep. in which I feel confidence. More

Awesome Customer service is great. Facility including waiting area, and restrooms are very clean. Technology is provided to guest. All employees are very appr Customer service is great. Facility including waiting area, and restrooms are very clean. Technology is provided to guest. All employees are very approachable. The employee retention rate is high. That speaks volumes of MB. More

Very nice I dropped in one afternoon to have my blu-tec additive replaced and they took me right in and filled me up in about an hour. It was nice that I could I dropped in one afternoon to have my blu-tec additive replaced and they took me right in and filled me up in about an hour. It was nice that I could do that. More

great experience Kate made our decision to buy a Mercedes easy...no pressure to buy! She explained everything thoroughly and patiently once we had made our decision! O Kate made our decision to buy a Mercedes easy...no pressure to buy! She explained everything thoroughly and patiently once we had made our decision! Overall a very good experience!! More

The Best Service experience I have ever received from dealer This dealership was on point with courtesy, explaining to me what was going on with my vehicle and what it would take to solve the problem, and about This dealership was on point with courtesy, explaining to me what was going on with my vehicle and what it would take to solve the problem, and about how long it would take. Also, they made me feel like I was a member of their family. This was never expected at all because I didn't purchase my vehicle from this dealership. T More

Excellence Pamela in the service dept is a dream to work with. Have used her twice & was completely satisfied with her! Highly recommend her as a service consult Pamela in the service dept is a dream to work with. Have used her twice & was completely satisfied with her! Highly recommend her as a service consultant! More

Excellent experience Great treatment - Pamela is a asset to the organization - free loaner! Previous service for replacement of faded burl trim was also excellent. Desp Great treatment - Pamela is a asset to the organization - free loaner! Previous service for replacement of faded burl trim was also excellent. Despite the fact that they are the only M/B dealer in town, they have been great in my dealings with them. More

The greatest service as ALWAYS! My appointment time is always honored and and service is performed in a timely fashion. The waiting areas are very nice and I can relax and enjoy the My appointment time is always honored and and service is performed in a timely fashion. The waiting areas are very nice and I can relax and enjoy the area where there is a t.v. or go to an area that is more quiet. More