Mercedes-Benz of Jackson

Outstanding, friendly, helpful customer service. Mr. Robbins and the staff gave me personalized customer friendly service. Outstanding Outstanding service Beyond ordinary Outstanding customer se Mr. Robbins and the staff gave me personalized customer friendly service. Outstanding Outstanding service Beyond ordinary Outstanding customer service Beyond ordinary and customer friendly Helpful. More

Service and warranty work The service was prompt, courteous and efficient as I have come to expect. There is no other dealer I would trust to service my Porsche. The service was prompt, courteous and efficient as I have come to expect. There is no other dealer I would trust to service my Porsche. More

service was wonderful.. Mr. Tony Bonner took really good care of me. I am not a part of any dealership and service center.This experience was everything that I thougjt and mo Mr. Tony Bonner took really good care of me. I am not a part of any dealership and service center.This experience was everything that I thougjt and more It turned out to be a relaxing time while waitng in the lounge. More

Service and warranty work We were met immediately opon arrival warranty issue was looked at and immediately determined to be corrected and were that day while they provided tra We were met immediately opon arrival warranty issue was looked at and immediately determined to be corrected and were that day while they provided transportation at kept us informed the entire time. We were extremely happy with the work performed and personal service provided. More

Nurse Practitioner All staff courteous and "customer friendly." Came with a family member who was buying a C-300 and ended up with one too!! I had not planned to buy a All staff courteous and "customer friendly." Came with a family member who was buying a C-300 and ended up with one too!! I had not planned to buy a car! More

Extremely professional staff Car trouble while traveling through the Jackson, MS area. Stopped by dealership. Brian was very friendly and went provided exceptional service to help Car trouble while traveling through the Jackson, MS area. Stopped by dealership. Brian was very friendly and went provided exceptional service to help get my car repaired and me back on the road as quickly as possible. I will definitely use this service department for my future service appointments. Very pleased customer!!! More

Came In for warranty work. Car was ready on time. Check in was fast and I was in another car and off to work.work took less time than I thought and the car was spotless . Check in was fast and I was in another car and off to work.work took less time than I thought and the car was spotless . More

replacing rear view mirror---warrenty work Excellent service. Never had any problem. Facility is excellent. Waiting time is minimum. Good soft drinks. The service representative, Michael, Excellent service. Never had any problem. Facility is excellent. Waiting time is minimum. Good soft drinks. The service representative, Michael, was very helpful. He explained all I needed for servicing at the time from the reminders illuminating in my ... Thanks More

Excellent and first class. Recommend Kate Houston Gwin Sharpe10:52 AM My experience with The Mercedes dealership in Jackson was 1st class. This would not have been possible without my salesperson Kat Gwin Sharpe10:52 AM My experience with The Mercedes dealership in Jackson was 1st class. This would not have been possible without my salesperson Kate Houston. She was very attentive and helpful to my every need when selecting and purchasing my GLK 350. In fact after speaking to her and exchanging several email so that she knew exactly I was looking for, she had exactly the perfect vehicle waiting on me which is the vehicle that I purchased. Many thanks to Mercedes of Jackson and would only use Kate Houston as my sales representative. Thank you so much Kate. You far exceeded my expectations and will refer all of my personal friends to do their business with you as should everyone that reads this review. So everyone remember that when purchasing a Mercedes Kate Houston deserves your business, because she is the best More

Maintenance - Regular Very good service. Service was performed timely, loaner vehicle was made available and vehicle serviced was returned clean. Tommy was the service tech Very good service. Service was performed timely, loaner vehicle was made available and vehicle serviced was returned clean. Tommy was the service technician working with me. More