Mercedes-Benz of Jackson

Very professional and Mike is very helpful I have all of my maintenance done at Mercedes Jackson because they do great work, are reasonably priced, do not do unnecessary work, have loaner cars I have all of my maintenance done at Mercedes Jackson because they do great work, are reasonably priced, do not do unnecessary work, have loaner cars and I like working with Mike. He knows my cars and takes care of business. More

Had a few minor issues with passenger side tire not holding All issues were taken care of in a timely manner. The Service representative kept us informed as to what was going on with the car as they had to kee All issues were taken care of in a timely manner. The Service representative kept us informed as to what was going on with the car as they had to keep it several days. The only downside was not having a loaner vehicle available. However, with family in the area, we had transportation, being that we live in Texas and was home for a visit. More

Very pleased Everything was done in a timely manner, and we were kept updated on the progress. Michael has always been great to work with every time we have come f Everything was done in a timely manner, and we were kept updated on the progress. Michael has always been great to work with every time we have come for service. More

Great Experience! Anthony was my sales person and was awesome to work with . I appreciate him doing everything he said . He continues to work with me after the sale to Anthony was my sales person and was awesome to work with . I appreciate him doing everything he said . He continues to work with me after the sale to make sure I'm satisfied. More

painless My service rep was waiting for me to arrive. I was in and out of the dealership and into a loaner car within 10 minutes. My service rep was waiting for me to arrive. I was in and out of the dealership and into a loaner car within 10 minutes. More

Keke2 My service advisor took my car no waiting and my car was ready same day. I would not take my car any where else but the dealership My service advisor took my car no waiting and my car was ready same day. I would not take my car any where else but the dealership More

Marty Magee was a great sales rep to work with! Had a great experience at Mercedes. The sales rep Marty Magee was a pleasure to work with. He was his best a very helpful and informative and did ever Had a great experience at Mercedes. The sales rep Marty Magee was a pleasure to work with. He was his best a very helpful and informative and did everything he promised to make our sales experience thx best! More

Great Customer Service I was personally greeted upon arrival to the service department. I was made comfortable in the waiting area and there was a variety of snacks availa I was personally greeted upon arrival to the service department. I was made comfortable in the waiting area and there was a variety of snacks available. My care was serviced and washed and cleaned in a timely manner. I was thanked for being a customer. I was totally satisfied with the service. More

Service experience was performed in a timely manner and exceeded expectations due to Brian's professionalism, flexibility, and attention to detail. Overall experience was performed in a timely manner and exceeded expectations due to Brian's professionalism, flexibility, and attention to detail. Overall a very enjoyable experience. Respectfully, Ron Thompson More

Purchase of S550 from Pernell Moore Mr. Moore was patient, kind and courteous. He made it so difficult to walk away from such a good deal, that we decided ( after years of being fans of Mr. Moore was patient, kind and courteous. He made it so difficult to walk away from such a good deal, that we decided ( after years of being fans of Nissan automobiles) to give Mercedes Benz a try. We truly appreciate our experience with Pernell Moore and Mercedes Benz of Jackson. More