Mercedes-Benz of Jackson

Good experience From the sales rep to the sales manager, really good experience. I do need to contact the sale manager Ms. June, for my warranty information she sai From the sales rep to the sales manager, really good experience. I do need to contact the sale manager Ms. June, for my warranty information she said she would email to me though. Other than that I have no complaints. More

BEST CUSTOMER SERVICE!!!! Every aspect of my purchase was AWESOME!!! Thomas Townsend was the BEST!!! Also, June Alford(F&I) was very detail about every paper and make it simple Every aspect of my purchase was AWESOME!!! Thomas Townsend was the BEST!!! Also, June Alford(F&I) was very detail about every paper and make it simple!!! This is my 3rd automobile to buy from this dealer!!! My overall rating is EXCELLENT!!!! Joan Campbell More

SATISFIED No sale will ever be totally perfect but they do what they say they’re going to do. My sales advisor PAM MARTIN is the best. She has busted her rear h No sale will ever be totally perfect but they do what they say they’re going to do. My sales advisor PAM MARTIN is the best. She has busted her rear helping me out on a few issues. You can’t beat her. My service advisor MATT SHACKLEFORD has bent over backwards trying to get a few issues corrected and the service managers James and Moe have stood behind the sale. They have all been friendly and have answered their calls and texts on time. They do wfat they say they’re going to do. The service dept may be a little slow but they’re making sure they get the job done right. If not they will make it right so on that part I’m satisfied. More

Great Customer Service My experience was great! The customer service was outstanding. Mr. Anthony Chambers, the car salesman was very patient and polite! I would definitely My experience was great! The customer service was outstanding. Mr. Anthony Chambers, the car salesman was very patient and polite! I would definitely recommend him and this particular dealership! More

AWESOME EXPERIENCE We have purchased vehicles from Lexus, Toyota, Audi, and BMW to name a few local dealerships. Mercedes of Jackson were miles ahead of any other exper We have purchased vehicles from Lexus, Toyota, Audi, and BMW to name a few local dealerships. Mercedes of Jackson were miles ahead of any other experience. From the moment we walked in we felt at home. Much of this was because of our Salesman Mr. RAYMOND SMITH!! Raymond went over and beyond. He was professional and supreme customer service. I have told EVERYONE Mercedes of Jackson is the best! A+ More

Mercedes-Benz of Jackson - Hazzle Free Dealership Convenient location with great service staff. Efficient on handling my regular maintenance and a recent recall. Easy to schedule an appointment. Offe Convenient location with great service staff. Efficient on handling my regular maintenance and a recent recall. Easy to schedule an appointment. Offered loaner when I have needed one to take care of business. The facility is accommodating for staying on site when a loaner isn’t necessary. In short, a hassle free experience. More

Great Service Great service experience. Cory my service advisor walked out and greeted me by name before I even got out of my car. Vehicle was ready when promised Great service experience. Cory my service advisor walked out and greeted me by name before I even got out of my car. Vehicle was ready when promised and a loaner vehicle was provided. Can’t remember the girls name that took care of the loaner paperwork but she was awesome also! I actually live part time in Mississippi and part time in North Carolina. Checked service prices in NC and Higginbotham was much more reasonable. Very pleased with this dealership and the associates I dealt with. More

Recall repair I scheduled maintenance for a recall and was treated very kindly. I was provided a loaner vehicle while the repairs were completed and was notified of I scheduled maintenance for a recall and was treated very kindly. I was provided a loaner vehicle while the repairs were completed and was notified of additional repairs. More

Great dealership to work with Thomas Towsend is friendly and helpful. Unlike other local dealer in MS, he did not push me to buy a car immediately. My girl loves to play in the kid Thomas Towsend is friendly and helpful. Unlike other local dealer in MS, he did not push me to buy a car immediately. My girl loves to play in the kids area. This dealer is very impressive, much better than some local dealer. Gray daniels Toyota is very mean. More

Great Service Great service and it was very quick. I would recommend the services to other family and friends who own Mercedes-Benz to use this dealership to servi Great service and it was very quick. I would recommend the services to other family and friends who own Mercedes-Benz to use this dealership to service and repairs. More