Mercedes-Benz of Indianapolis
Indianapolis, IN
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This car dealership is the worst i have ever seen. Scheduling appointment is a hassle to go through. First you have to make a request by submitting the online form. Why not just have a regular date av Scheduling appointment is a hassle to go through. First you have to make a request by submitting the online form. Why not just have a regular date availability picking like everyone else? Then someone will reach out to you for the earliest date which is like a month out. Ok, reply with the selection and no follow up or confirmation at all. You just have to praise that it’s your spot. Took the car in, parts are not ready and was told to come back in a few days. 2 day of work turned out to be a week without a car. Whats the point of scheduling appointment if you cannot take it in? More
Chris O. was incredibly amazing to work with. He made us feel welcome and completely unpressured. Very knowledgeable on everything Mercedes! was incredibly amazing to work with. He made us feel welcome and completely unpressured. Very knowledgeable on everything Mercedes! More
Chris Oliva is THE reason for the 5 stars! ! I'd give him 100 if it was possible. I made it known from the moment Chris approached me at the dealership lot that I wasn't going to be an easy one ! I'd give him 100 if it was possible. I made it known from the moment Chris approached me at the dealership lot that I wasn't going to be an easy one to win over due to my experience in the past. He was very kind and understanding and at no time during the nearly 6 month process of finding the right car for me, did Chris ever push or be anything but respectful. Chris remained in contact and provided guidance all along the way. Thanks to him, I was able to get the perfect car! Chris is exceptional and I will refer any and everyone to him! More
Chris Oliva was a pleasure to work with and took time to explain the entire process. I would definitely purchase from Chris again in the future. explain the entire process. I would definitely purchase from Chris again in the future. More