Mercedes-Benz of Huntington
Huntington, NY
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Always a good experience at this dealership. My car needed its second service and there was a noise in the dash, too. I had it in once before but it was still there. Someone was supposed to ride My car needed its second service and there was a noise in the dash, too. I had it in once before but it was still there. Someone was supposed to ride with me this time to hear it. Usually Klint is my service advisor but after calling twice and being told that they would email him to call me, he never did. That is not like him. After waiting a week, I texted Brian Haney, my salesman to see if he could help me reach Klint. Instead, he asked how he could help. This is typical Brian. He set up my appointment, reserved a car for me and told me to see Marie. She was terrific. George, the service foreman, went for a ride with me. We heard the noise. Car was fixed that day. I still am curious about why I never heard from Klint but Brian made sure everything was done so all went well. He is terrific. I am very happy with the dealership because of the people I deal with, especially Brian Haney. I would suggest that I should be able to reach Klint or whoever is the service advisor directly without going through a third party. It would be much smoother. Thanks for asking. More
My best experience yet with a Mercedes vehicle I've been buying luxury cars fro the last 12 years , this has been my 3rd Mercedes Benz This is my first time using Mercedes Benz of Huntington and I I've been buying luxury cars fro the last 12 years , this has been my 3rd Mercedes Benz This is my first time using Mercedes Benz of Huntington and I must say that it was my best experience at any dealership thus far. Evan Retskin was my sales associate and I was very impressed with his his knowledge of the the product line and more importantly his willingness to find me the vehicle that I desired. He took his time with me through out the entire process and when I picked up the car was when he really came through for me because the upgraded technology was a bit much for me to grasp at first. Evan made sure that I did not leave the dealership until I was comfortable and even programmed my GPS and called me to make sure that I made it to the DMV and home on a snowy day. I will use Evan for any future Mercedes purchases and would feel more than comfortable recommended him to my friends and family! More
The Best Service at Huntington Mercedes is the best. They treat you like family. Eric Grobert is like a brother-I trust him completely. Always honest, friendly Service at Huntington Mercedes is the best. They treat you like family. Eric Grobert is like a brother-I trust him completely. Always honest, friendly and fair. More
Better then anticipated experience buying new GLE350. Jonathan Jacobs was a pleasure to work with. He answered numerous questions we had about Mercedes Benz and specifically the GLE with patience and exc Jonathan Jacobs was a pleasure to work with. He answered numerous questions we had about Mercedes Benz and specifically the GLE with patience and excellent knowledge of the product and various purchase options. Overall we are very satisfied with the entire experience. More
Excellent Customer Service I worked with Steve ("Big Steve") McCloskey and Lenny Anglin who were both extremely helpful, personable and went above and beyond to ensure total cus I worked with Steve ("Big Steve") McCloskey and Lenny Anglin who were both extremely helpful, personable and went above and beyond to ensure total customer satisfaction. I live in NJ, and Steve and Lenny took the time to meet and deliver the car to a NJ location convenient to me. To no fault of their own, I needed to return to my bank in Toms River and they were more than accommodating to follow and work with me to finalize the transaction. I would highly recommend Steve, Lenny and MB of Huntington to anyone looking to purchase a new or used MB. More
The staff is always polite and knowledgeable! The service gets you in for service quickly and always with a friendly smile and polite. The time to wait is always accurate and on time. The service gets you in for service quickly and always with a friendly smile and polite. The time to wait is always accurate and on time. More
Exceellent prompt service Warranty refund process application.He worked with me from beginning.He called me for additional documents in timely manner.Finally application was pr Warranty refund process application.He worked with me from beginning.He called me for additional documents in timely manner.Finally application was processed & submitted for final refund. More
Great car buying experience for my new CLS 450. Evan was wonderful from the first time my son and I first looked at Mercedes a few weeks ago through the entire purchasing process. When I brought my Evan was wonderful from the first time my son and I first looked at Mercedes a few weeks ago through the entire purchasing process. When I brought my wife back to see the E 450 and first saw the newly designed 2019 CLS 450, I knew that I had found my next car. Evan answered all of our questions and guided us through the entire process. My wife was so impressed that she ordered a CLS 450 for herself. Thank you Evan for your professionalism, knowledge and helpful demeanor. More
No hassle, gimmick free purchase of 2019 GLC 300 Needing a replacement for my current SUV, I stopped in to MB of Huntington to see what was available. Steve Verras listened to what I was looking for Needing a replacement for my current SUV, I stopped in to MB of Huntington to see what was available. Steve Verras listened to what I was looking for in a vehicle , and after taking me for a test drive, provided a printout of what I thought I might like. No pressure, no smoke and mirrors. I returned the next day and purchased the car at what I believed to be an excellent price. Ken Melendez in financing was equally helpful. I had come in with pre- approved financing from my insurance company, but with my credit score being pretty good, he was able to secure MB financing 1/2% lower. He explained the various extended coverages that were available, but there were no hard-sell tactics when I declined. All in all, an excellent buying experience. More
Great experience with the sale rep Tom was super patient and friendly at explaining all the options and details. He is extremely helpful in getting us the best rate possible. It was a g Tom was super patient and friendly at explaining all the options and details. He is extremely helpful in getting us the best rate possible. It was a great experience. More