Mercedes-Benz of Huntington
Huntington, NY
Filter Reviews by Keyword
By Type
Showing 1,251 reviews
Great expeience Jonathan was a great sales person i will be back. His knowledge of the product patience in accomodating my tradein and competative pricing. Made the w Jonathan was a great sales person i will be back. His knowledge of the product patience in accomodating my tradein and competative pricing. Made the whole buying experience great. More
We Love Brian Haney We love coming to the Huntington Mercedes dealership. We love love our salesman, Brian Haney. He is knowledgeable, friendly and always makes the proce We love coming to the Huntington Mercedes dealership. We love love our salesman, Brian Haney. He is knowledgeable, friendly and always makes the process painless. We also love the service department and how easy it is to get our vehicles serviced. I highly recommend Huntington for anyone who is looking to purchase a Mercedes. Thanks for making our Christmas merrier! Karen Wolff More
Top Notch Customer Experience Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington di Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured. More
I know my customer service rep a little too well The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or change in weather can trigger. On Thanksgiving Day we got TWO flat tires at once, a trick to handle with only one spare. Tom Palermo handled our service needs quickly and efficiently and made it clear that I am not alone. As often as I get my flats, he assured me that other car owners get theirs far more frequently than me. More
Check engine light My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. He tries to secure an appt for you asap. Usually very happy with actual service, as I was this time; or so I thought. I was told it was a software issue and an oil change. $500+. As I write this review, car failed to go into gear & it is sitting at aamco for an intelligence module within the transmission, a rebuilt transmission. Estimated cost $5300! I'm not sure what MBHuntington missed, but in addition to $5300, lots of lost time & inconvenience for me. More
Great dealership Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly r Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly refer any friends to this dealership and salesman. The staff are courteous and helpful. Anthony even gave us a follow up call to make sure all was well. 👍🏻 More
Service Absolutely the easiest experience! I was attended to the minute I pulled up and my car was ready when promised. I highly recommend this dealership! Absolutely the easiest experience! I was attended to the minute I pulled up and my car was ready when promised. I highly recommend this dealership! More
Always superior experience As usual, I'm greeted promptly by staff, in a clean and professional atmosphere. I'm then escorted to my Service Representative to address my car. A As usual, I'm greeted promptly by staff, in a clean and professional atmosphere. I'm then escorted to my Service Representative to address my car. And depending on the time required, I may get a loaner car or I may wait in a clean, inviting and comfortable waiting area. More
Quality of Interactions Makes the Difference Jeff Gustaw (Management) and Eric Grobert (Service) displayed exceptional interpersonal communication skills and professionalism. I brought my car t Jeff Gustaw (Management) and Eric Grobert (Service) displayed exceptional interpersonal communication skills and professionalism. I brought my car to the Mercedes-Benz of Huntington for routine service. At that time I was informed that the car needed additional work. These gentleman took charge of all the details. I was able to use a loaner car and did not have to interrupt my busy schedule. When I picked up the car I was relieved to know that all went well. More
5 STAR SERVICE DEPARTMENT Always great, quick and helpful service. Eric is a true gentleman and goes above and beyond in helping me in any way he can. Thank you! Always great, quick and helpful service. Eric is a true gentleman and goes above and beyond in helping me in any way he can. Thank you! More