Mercedes-Benz of Huntington

We leased Audis for 12 years before leasing our first Mercedes (from MB Manhattan); in 2009, a friend recommended that we try talking to Paul Napper at MB Huntington, and in March of that year we did. Mercedes (from MB Manhattan); in 2009, a friend recommended that we try talking to Paul Napper at MB Huntington, and in March of that year we did. Mr. Napper was a pleasure to deal with at that time, and when we returned the car to the dealership a week ago at the end of the lease, he was once again as friendly, helpful, and attentive as he was three years ago. MBs can basically sell themselves, I suppose, but a high-pressure stereotypical sales type would have sent us running. Even though we live in Manhattan, the trip out to Huntington is worth it to us, because of Paul (and, indeed, everyone we spoke with while we were there going through the process of getting the old car returned and the new one picked up). Even though he was coming down with a cold that got progressively worse the longer we sat there, Paul took his time to make sure that every detail was handled properly. I read the other reviews on this site and am, quite frankly, mystified by the one terrible review -- it was almost as if this person had been to a different dealership altogether. My own experience with MB Huntington in general, and Paul Napper in particular, has been nothing but excellent, and I would gladly recommend them to anyone. More

I always HATED car shopping. I always felt that someone would try to take advantage of me. That ended when I met JR. I have purchased several vehicles from him in the past few years and now its to a point would try to take advantage of me. That ended when I met JR. I have purchased several vehicles from him in the past few years and now its to a point where we can do the deal over the phone. He and his staff are professional, friendly and most importantly trustworthy. Its important to have a relationship with the people that you do business with and I feel that JR always is looking out for my best interests. More

I was treated great. Leased a great car for a great price without hassles. My sales consultant JR Iwanycky was straight forward, professional, honest. Best car buying experience. I highly recommend MB of Hu without hassles. My sales consultant JR Iwanycky was straight forward, professional, honest. Best car buying experience. I highly recommend MB of Huntington. More

I've leased 4 cars through Merecedes Benz of Huntington. Dave Bank is excellent. He works hard to get the best deals and delivers on his efforts. Dave Bank is excellent. He works hard to get the best deals and delivers on his efforts. More

J.R. was friendly, straightforward, and gave us a great no-nonsense price. While efficient, he did not seem at all like he was in a rush and gave us excellent customer service. We sould definitely work wit no-nonsense price. While efficient, he did not seem at all like he was in a rush and gave us excellent customer service. We sould definitely work with him again! We also enjoyed working with the finance guy who didn't try to hard sell us on anything, but rather presented the options and readily accepted that we didn't need them. More

I own 3 MB's. One GL550, one ML550, and one SL55 AMG. I own 3 MB's. One GL550, one ML550, and one SL55 AMG. Recently, I had a GL550 undergo routine service and installation of winter tires on October 1 I own 3 MB's. One GL550, one ML550, and one SL55 AMG. Recently, I had a GL550 undergo routine service and installation of winter tires on October 11, 2012. I was charged $264.19 for wheel alignment which was not approved by me. Further, someone else’s winter tires were installed on my car. When Richard Werner, my service adviser, informed me of the service department’s mistake on October 12, 2012, I requested to speak with the dealership principal. To my disappointment, Mr. Jim Gustaw contacted me. Mr. Gustaw’s approach was to turn the whole event into a joke which I did not find very entertaining or amusing!!! Previously, I had several similar frustrating experiences when I had the winter tires replaced with the all-season tires in April of 2012. Once, the GL tires were mistakenly placed on the ML. On another occasion, some bolts on the ML wheels were missing. Interestingly, your staff had the same casual approach when I expressed my concerns. Richard’s comment was that I should not make a big deal because I was “alive and not harmed”! On another occasion, I had a SL55 AMG in the shop for about one week just to figure out if the repairs were covered under warranty to replace parts of the center console. Although my worst experience has been with service, the sales department is not much more professional or honest either. You can always find a better deal at MB of Massapequa. More

This is the second car I have bought from Mercedes Benz of Huntington. Their service, friendliness and willingness to go above and beyond to ensure customer satisfaction is absolutely incredible! Terranc of Huntington. Their service, friendliness and willingness to go above and beyond to ensure customer satisfaction is absolutely incredible! Terrance is simply a pleasure to deal with and not your typical salesman! I will be a forever customer of theirs! Sincerely, Nelly G. More

This is the third car we have gotten from this dealership and my second one with Dave. He is a consummate professional and always treats me with respect and courtesy. Whenever I need something, I can alway and my second one with Dave. He is a consummate professional and always treats me with respect and courtesy. Whenever I need something, I can always count on Dave to provide whatever I need. I look forward to driving my new car and my continued use of your service department which is superb. Sincerely, Abbey Sherman More

Refreshing vehicle purchase experience. Drove from Texas to purchase the car I wanted and the dealership made the long drive worth it. Staff was extremely professional and accommodating. to purchase the car I wanted and the dealership made the long drive worth it. Staff was extremely professional and accommodating. More

From the moment I stepped into your show room I was warmly greeted by Richard Goldberg, (new sales). Richard listened to my needs and then helped me select and test drive a car. I can't praise him eno warmly greeted by Richard Goldberg, (new sales). Richard listened to my needs and then helped me select and test drive a car. I can't praise him enough. This was the most Pleasant, smooth 5 star,first rate, hassle and worry free, transaction! Richard Goldberg, is a true professional, who is knowledgable,confident, upbeat and attentive. He is a first rate, AAA+++ , 5 stars +, salesman. I have already recommended and will continue to recommend Richard Goldberg to all of my friends. I love my Mercedes and it was Richard who helped me find my dream car. I look forward to dealing with Richard again in the future. He truly exceeded my expectations! A dealership is only as great as their employee's. They can make or break you. I thank Richard Goldberg and with much appreciation. Debbie More