Mercedes-Benz of Huntington
Huntington, NY
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Paul Napper of Mercedes Benz (Huntington) My family and I have been working with Mr. Napper for years and, as always, he is professional, trustworthy, and respectful. He was friendly, positive My family and I have been working with Mr. Napper for years and, as always, he is professional, trustworthy, and respectful. He was friendly, positive, and put me at ease with the lease of my C300. Mr. Napper is very knowledgable and was able to answer all of my questions. We will be coming back in the future to purchase vehicles from Mercedes-Benz Huntington, Thank you! More
Experience Rick and Spence were excellent. No hassles, easy to work with. What was quoted and agreed upon did not change. You did not feel like you were being fo Rick and Spence were excellent. No hassles, easy to work with. What was quoted and agreed upon did not change. You did not feel like you were being forced to take something you did not want. Easy in/out. At time of P/U everything fully explained. Would definitely recommend them to everyone. More
WHAT AN AMAZING EXPERIENCE My name is Nicole Plawner...From the moment my husband and I walked in the door, the receptionist was friendly and courteous. We were welcomed with a My name is Nicole Plawner...From the moment my husband and I walked in the door, the receptionist was friendly and courteous. We were welcomed with a wonderful lobby with refreshments, snacks, and coffee(which my husband loved), and did not need to wait long to meet Bill Lapus and J. R. We were greeted with a warm and friendly introduction and got right to the point. We never felt pressured, but felt we were getting educated by a salesman who knew your product. To be honest, we knew what we wanted and were shocked that we landed up leaving with the car we always wanted without breaking the bank. Spence was great and very professional. We feel that every employee we had contact with was very professional, honest and knowledgeable. We hope to continue to do business with you in the future. Thank you to everyone who made our dream come true! More
Mercedes Experience Overall rating very good - Our sales associate was very friendly and walked us though the process of trading in our C300 for a new C300 taking the ti Overall rating very good - Our sales associate was very friendly and walked us though the process of trading in our C300 for a new C300 taking the time to completely explain the different programs and offers as well as identifying the best fit for our requirements. More
purchase of a new car Great experience with Paul Dapontes. Friendly, willing to help, knowledgeable about all products and went out of his way to get us in the right car Great experience with Paul Dapontes. Friendly, willing to help, knowledgeable about all products and went out of his way to get us in the right car More
Satisfied Buyer We had a great experience with everyone at the dealership. Hildy Kaye was wonderful and informative. We will deal with her on our next purchase. Ken We had a great experience with everyone at the dealership. Hildy Kaye was wonderful and informative. We will deal with her on our next purchase. Ken Melendez was focused and provided the information we needed regarding our purchase, without a typical dealership "need to sale" additional items. It was a pleasant experience and we feel that we received the quality of service we expected form Mercedes-Benz. More
Happy with my new lease This is my third lease with Mercedes and the first time I met Hildy. She was very helpful and informative. She answered all of our questions. On th This is my third lease with Mercedes and the first time I met Hildy. She was very helpful and informative. She answered all of our questions. On the day of car pick up, she did not rush me. She spent as much time as I needed to make sure I knew all of the features of my new lease. Everyone in the dealership was very positive and friendly. Their service department is great and the waiting area was my virtual office while I was there. More
Terrible Service. Srvice Center keep lying to Customer I had issue with Passenger side wiper is not working and Backup camera is keep black out. So I called on May 7th 3:17pm to make service appointment to I had issue with Passenger side wiper is not working and Backup camera is keep black out. So I called on May 7th 3:17pm to make service appointment to check up on May 17th 7:30am which is 10days ago. I drop off the car day before which is May 16th 7:04pm and I received call form Service Center at 8:31am and explain service I request by phone. I called back 2:17pm and 3.54pm 2 times to find out the work is done but service desk told me service center technician working on and they could not find problem yet. I went Huntington, NY dealer to check my car but I realize they did not even take to Service Center for all day (with 8 service hours) which is they lied to me all the time I call. They did not tell the truth and keep lying everytime I called and I felt racism from Huntington, NY MB dealer More
I will NEVER buy a car from this dealership.. Buying a car is one of the highest expense in the average persons life,i had a few cars in my life... and all my car buying proses went smooth and nic Buying a car is one of the highest expense in the average persons life,i had a few cars in my life... and all my car buying proses went smooth and nice. ..Nobody treated me so bad,unprofessional and unfair like this dealership. From the first moment that i came in, i didn't feel comfortable..but i found a car and i signed a bill of sale and i closed the deal,and then 2 days after when i came to pick up the car, they sold it to another buyer(he must payed more then me) UNBELIEVABLE!!!! Its hard for me to describe my fillings that moment, but i was very very mad and aggravated ,they did to me something that non buyer expect to get it from a car dealership. End, i would like to express my disappointment from the sales person that "took care" of me, his name is -Jehovani Argueta,him and the rest of this dealership management that deal with me, did nothing to solve my problem,they just didn't care.... i will never buy anything from a salespersons or car dealership like that .,!!!! More
New CLA purchase I would like to recognize all the gentlemen that helped me purchase my new 2014 CLA Mercedes on 4/30/14. I couldn't have been happier with the experi I would like to recognize all the gentlemen that helped me purchase my new 2014 CLA Mercedes on 4/30/14. I couldn't have been happier with the experience they created for me. I came in seeking a new car due to an unforeseen issue with my Volkswagen. Without hesitation they(Chris, Bill, and one other gentleman that I unfortunately did not get his full name that agreed to help me immediately!) volunteered to help in any way they could and proceeded to research whether or not the vehicle was available for a trade in. It was not drive-able and I stood to lose an incredible amount of value I had incurred in the vehicle as it was paid off entirely. As I came in looking for a lesser model CLA but fell in love with the limited edition in mountain gray, they immediately saw how much I liked it and made the payments affordable(the finance guy was very thorough and not pushy) and got me into the car I love!!! Since I had a rental that I was spending quite a bit on, they saved me money, took the trade in off my hands, and put me into a beautiful car that I have enjoyed since the day I drove it home. I would like to thank all of them for their treatment and courtesy during the transaction, they made me feel like a friend and took care of me like I was family. To Chris, Bill, and the other two gentleman.....You guys ROCK!!! I will be back to see you soon :0) Thanks again, Doreen Tortora More