Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.8
250 Reviews

250 Reviews of Mercedes-Benz of Hunt Valley - Service Center

Sort by
April 02, 2022

I have been a customer of this dealership for over 20 years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Len, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

My agent was very courteous and accommodating. The service was done on time. And my loaner car was available as pre-arranged. More

by clairesteufel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Report | Print
Apr 04, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2022

Service department experience was very good. Knowledgeable and courteous advisor and wait time was short. More

by Lkhodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Amber Thompson, Kevin Cousins
Report | Print
February 28, 2022

My advisor was outstanding. He went out of his way to assist me in getting my car serviced. I could not have asked for any better. Thank you. More

by steve1brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Worthington
Report | Print
February 23, 2022

Honest and quick reliable service. Explained all the options for my service. Very clean facility. Loaner car was available. Skyler was great! More

by lazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Report | Print
February 16, 2022

Very Professional - was interested in getting my car repaired and back on the road -The attention to detail and the way they returned my car was outstanding - More

by Fedupeasly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Cousins
Report | Print
February 11, 2022

Great service. I did not feel pressured to get all of the work they suggested done. I was given a courtesy shuttle ride home and a pick up when the service was completed. I have always taken my car here for More

by ralievers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Worthington
Report | Print
November 10, 2021

Great service, loaner car, and John Hawkins is the best! As long as John continues working there, I will be a very satisfied customer! More

by Irene.Lericos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
Report | Print
September 26, 2021

Big, big THANK YOU to Skylar who easily managed a uneasy situation and went totally above and beyond to make sure I was 200% satisfied!!!! Thank you Skylar!!!!!! More

by Holleysha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
Report | Print
September 20, 2021

Service advisor was very pleasant and thorough in explaining what needed to be repaired on my vehicle. More

by STATEBOY814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
Report | Print
1
...
17
18
19
...
25