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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
357 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 357 reviews

August 15, 2023

Excellent experience for scheduled maintenance! My service advisor, Sam Wu, is absolutely excellent! (He even loaned me a phone charger when he realized I forgot mine! The whole experience was grea More

by bschelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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Aug 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Service advisor Sam Wu always goes above and beyond whether we are dealing with a problem or just scheduled maintenance. Very polite, respectful and knowledgeable. We no longer dread getting my car ser More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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Aug 16, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Sonya, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

I’ve owed 3 Cars from Mercedes and Hunt Vally Service has always been exceptional to me. More

by homberg_christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Aug 16, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 11, 2023

John was great to work with. He was very professional and informative. He went above and beyond to make sure my questions were answered and my concerns addressed. I would 100% re More

by J McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Aug 14, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Hunt Valley and we hope to be of service again in the future.

August 11, 2023

I always have a great experience, thanks to the ecxellent customer service Sam provides. He is professional, kind, caring and goes the extra mile to make sure everything is ok. More

by 1coolRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SAM
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Aug 14, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 11, 2023

It was a pleasant experience as always working with Sam. He takes pride in his work and it shows. I know when i am dealing with him my car is in good hands and will be taken care of. More

by robert oliverio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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Aug 14, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Robert, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2023

I have had the pleasure of working with Sam Wu and James Artis. Both are excellent advisors. Everyone with whom I have come in contact has been professional and honest. More

by Luckyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Artis, Sam Wu
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Aug 14, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

Jessica did an outstanding job explaining the issues and corrective actions and ensured the work was done on time and I was notified immediately. More

by bill.gorman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
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Aug 11, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jessica here at Mercedes-Benz of Hunt Valley! If you ever need help, just give us a call. Happy motoring!

August 09, 2023

Sam Wu is top notch. Dealership is great. I’ve been buying there for over 50 yrsrs More

by bbunster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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Aug 11, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 08, 2023

I brought my 2015 S550 in to have the windshield replaced. Service Advisor John Hawkins worked tirelessly with my insurance company to provide exception service. More

by hawkmen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
Report | Print
Aug 11, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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