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Mercedes-Benz of Hunt Valley
Cockeysville, MD
357 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 357 reviews
August 31, 2023
Had a unique repair request for wheel welding. They found me a vendor to do the repair and saved me several thousand dollars over the cost of a new rim. Also kept me in the loop during the process They found me a vendor to do the repair and saved me several thousand dollars over the cost of a new rim. Also kept me in the loop during the process. More
by Doogie
Employees Worked With
John hawkins
August 30, 2023
I went back to MB of Hunt Valley for service. I had worked with this dealer over the last 25 years but had gone to another dealer because of some issues. I ma glad came back. Sam, my service advi I had worked with this dealer over the last 25 years but had gone to another dealer because of some issues. I ma glad came back. Sam, my service advisor, reminded me of why I really like this dealership. He was on top of everything and treated me with respect and professionalism. More
by Cdroswell
Employees Worked With
Sam Wu
August 29, 2023
This was by far the best service I’ve had on my vehicle. It was quick, easy, and the technician did an amazing job repairing my vehicle. I’ll definitely be back! It was quick, easy, and the technician did an amazing job repairing my vehicle. I’ll definitely be back! More
by Tommyr1k
Employees Worked With
John Hawkins
August 28, 2023
My Car was nor vacuum from In-side, and it was not washed properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was difficult. More
by dgsharma
Employees Worked With
Can and Josh
August 28, 2023
Sam Wu is the best. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. More
by Bleaufox
Employees Worked With
Sam Wu
August 24, 2023
Again, Sam Wu's attention to detail made my service call for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! More
by TK
Employees Worked With
Sam Wu
August 17, 2023
Very clean, nice waiting room, perhaps more seating--none available for one elderly gentleman, perhaps some small tables to rest drinks? available for one elderly gentleman, perhaps some small tables to rest drinks? More
by bmaher
Employees Worked With
Sam- very good; Matt ordered wrong tire so I had to drive from the city twice; changing to you because of poor service at other dealer.
August 16, 2023
Wonderful warranty service, great attitude. I took my 300 GLC for a warranty repair. My appointment time was kept and loaner provided. The service manager kept me informed of progress along the I took my 300 GLC for a warranty repair. My appointment time was kept and loaner provided. The service manager kept me informed of progress along the way. Very satisfied with the repair and execution. More
by jgouline
Employees Worked With
Jim Lorditch
