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Mercedes-Benz of Hunt Valley

Cockeysville, MD

4.8
355 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 355 reviews

November 24, 2013

E except I think the car wash service could be betterverything was handled well and in a timely fashion. I am happy with the service More

by ediebrown
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
dembo
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for taking the time to post your review. I will take the car wash issue to the Management Team and see if we can improve the process and results. We recently installed a new car wash.

November 20, 2013

Prompt, knowledable, friendly and overall great service provided is deserving of this rating. I would expect nothing less from a reputable Mercedes dealership, especially one located in Hunt Valley. Lori More

by bheslin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Ludwig
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the review, I will let Lori know her efforts were appreciated. Thank you for your business.

October 21, 2013

I was actually interested in an Audi, BMW, Mercedes or Subaru and you literally had 3 of them right there. Was able to test drive and realized I needed the larger car (as apposed to A4 or C300) and the Le More

by JayWise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Mark and Steve
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for taking the time to write a review and we are gald we could find the right car for you.

October 13, 2013

I can back to have the same service that I have requested 4 month go now I donot have the money to get if fix More

by Grandmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rogelio almida
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

We are sorry you had a frustrating experience. I do not have you contact information from this review to get the details but please contact Frank or Stuart who manage the Service Department to let them know how we could have done a better job for you.

October 09, 2013

All of my experiences have been positive, Rogelio is very friendly and efficient. Work was done satisfactorily. I will continue to use Valley Motors for my service needs. More

by virginiamhook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rogelio D'Almeida
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the review and I will let Rogelio know his efforts were appreciated.

October 09, 2013

From the first phone call scheduling the service, to the time it was ready for pickup, every step was handled in a professional and friendly fashion (even the reminder call I received the night before I bro More

by richardpalmer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Ludwig
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the great review and thank you for your business.

October 04, 2013

Thank you so much for replacing my tire and getting me back on the road so quickly. Mr Rogelio D'Almeida's professionalism and kindness made my bad day end good. More

by Thomas Godwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the great review and I'll pass along the thank you to Rogelio.

October 13, 2012

My experience working with Mr. Truong was exceptional. He and the staff at Valley Motors/M-B of Hunt Valley are professional, polite and know their business cold. In addition, I found their approach to selli More

by 206ridgewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quan Truong
September 21, 2012

Leased a 2012 C-Class. Worked the deal over the phone, they offered a competetive deal. My salesman Quan came over to pick me up, the paper work was done in 20mins and I was brought to the car to drive aw More

by bst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quan Truong
May 14, 2012

Buying a new car has always been a long drawn out ordeal. Not this time. From the minute I walked into the dealership I was greeted and assisted almost immediately. I knew what type of vehicle I was looki More

by Bean01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Naslah and Amber Thompson
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