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Mercedes-Benz of Hunt Valley

Cockeysville, MD

4.8
357 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 357 reviews

March 08, 2014

I recently purchased a Mercedes and brought my service needs to Hunt Valley as my wife has been extremely satisfied with her past five cars. The entire staff were friendly and professional while the quali More

by dchmdf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
February 28, 2014

The experience as always was smooth and seamless. I did not have to wait for anything. Nick listened to my issues and patiently explained what was to be done as well as the results of the service. More

by Cdroswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nike Strine
February 12, 2014

Excellent service! I was ina rush and service accomodated my right schedule. Took my car back right away...in and out with a oil change in 35 minutes. More

by anastasiawl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
January 25, 2014

The service was done in a timely matter.Kim was very friendly and knowledgeable. I dropped my car off at 8:30 and it was done by noon. More

by Cynthia galli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 22, 2014

Lori Ludwig was extremely helpful and friendly. I Lori Ludwig was extremely helpful and friendly. I orinigally came in to get extra coolant and she then arranged a the cars B service in a timely mann More

by ladiesg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 06, 2014

The car was very clean. Don gave me an overall tutorial how to use the functions in my new car.. I was very satisfied.. Excellent service!!! Every one was helpful.. Thanks!!! More

by msholyangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Levine
December 26, 2013

Great salesperson who was honest and very helpful. Went out of his way and helped us get the best possible price and the correct set of options. The actual sale was smooth, nothing unexpected. The process More

by glaucomaexpert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the kind words, we'll pass them along to Kyle. If you need additional time to review any of the features on your new Mercedes-Benz please contact Kyle to set an appointment.

December 22, 2013

Lori is great, very knowledgable about the cars - always enjoy talking to her because she is passionate about Mercedes, just like her customers. Like my parents, I bought my Mercedes from hunt valley and pl More

by Trevorbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2013 -

Mercedes-Benz of Hunt Valley responded

Trevor, thank you for the feedback and kind words for Lori in Service. I apologize for your experience on the sales floor and we have met as a team to discuss it. It's only with feedback like this that we can improve on a daily business. I've personally had the same experience at another dealership and understand your concern. We appreciate and value your business and should have handled that situation entirely differently. We've been family owned and operated since 1968 as a Mercedes-Benz dealership and this is not a typical experience at Valley Motors. If you would like to discuss the situation further please contact me directly at 410-666-4188. Ashton Menefee, Director of Marketing & Advertising, Valley Motors Auto Group.

December 04, 2013

The sales went very smooth, but it was a little slower then I expected. It would be nice to have the paperwork done faster then that. More

by AlexPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Levine
Dec 04, 2013 -

Mercedes-Benz of Hunt Valley responded

Thanks for the great review! We are always working on making the paperwork process better and ways to make it go quicker for customers. We're working on an all new paperless process which should help, Thanks for the feedback and thank you for chosing Mercedes-Benz of Hunt Valley!

December 04, 2013

I always receive excellent service at Valley Motors. My car is always taken care of promptly and the waiting area is very comfortable and clean. More

by Pariwinkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Dembo
Dec 05, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the kind words and we're glad we could be of assistance!

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