Mercedes-Benz of Hunt Valley

Service department experience was very good. Knowledgeable and courteous advisor and wait time was short. Knowledgeable and courteous advisor and wait time was short. More

Always willing to help the customers out, very polite and experienced people. Would recommend choosing this location as your favorite. experienced people. Would recommend choosing this location as your favorite. More

My advisor was outstanding. He went out of his way to assist me in getting my car serviced. I could not have asked for any better. Thank you. He went out of his way to assist me in getting my car serviced. I could not have asked for any better. Thank you. More

Mike Taylor, Rachel and Nathan are the best there is when it comes to customer service! They were very good at pairing me with the right car and the right people. They understand that customer service is # it comes to customer service! They were very good at pairing me with the right car and the right people. They understand that customer service is #1 and will do whatever it takes to make you happy. I will definitely go back and see them when I am ready for a new car! More

Honest and quick reliable service. Explained all the options for my service. Very clean facility. Loaner car was available. Skyler was great! Explained all the options for my service. Very clean facility. Loaner car was available. Skyler was great! More

Very Professional - was interested in getting my car repaired and back on the road -The attention to detail and the way they returned my car was outstanding - repaired and back on the road -The attention to detail and the way they returned my car was outstanding - More

Great service. I did not feel pressured to get all of the work they suggested done. I was given a courtesy shuttle ride home and a pick up when the service was completed. I have always taken my car here for work they suggested done. I was given a courtesy shuttle ride home and a pick up when the service was completed. I have always taken my car here for service and my car has performed well. The service department has kept my 13 year old car running as if it were new. More

We were sold a car with a broken axel and damaged steering. Then they traded for another vehicle with several issues. And promises to fix yet it hasn’t been fixed and they are ignoring our calls. I’ steering. Then they traded for another vehicle with several issues. And promises to fix yet it hasn’t been fixed and they are ignoring our calls. I’m very disappointed in this dealership. Words cannot explain my thoughts. They’ll just take your money and laugh in your face if you get a bad car. More

Great service, loaner car, and John Hawkins is the best! As long as John continues working there, I will be a very satisfied customer! As long as John continues working there, I will be a very satisfied customer! More