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Mercedes-Benz of Hunt Valley

Cockeysville, MD

4.8
354 Reviews

9800 York Road

Cockeysville, MD

21030

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Showing 354 reviews

April 22, 2022

From the moment I scheduled my appointment until the moment I picked-up my vehicle I was 100% satisfied. I would highly recommend the dealership and its service department. Many thanks. More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Golden did a great job!
Apr 25, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Hunt Valley and we hope to be of service again in the future.

April 19, 2022

My experience at MB Hunt Valley was phenomenal. Kudos to my salesperson Eman Monroe. He's Great !! More

by Flygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eman Monroe(Sales)
Apr 21, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

Service manager is polite, prompt, and efficient. The service department is clean. The car was returned to me with all repairs and service done to my satisfaction. More

by Mart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam wu
Apr 22, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Mart, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

April 14, 2022

Excellent service from Steven. Comfortable waiting area. Car wash after every visit. Gent in the spares dept also very knowledgeable and helpful More

by Neilross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 17, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Neilross, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 13, 2022

Hunt Valley Mercedes has EXCELLENT service employees that refreshingly never try to up sell - something as a soon to be retiree I deeply appreciate. MB only has to be serviced every 10k. I would proudly reco More

by Rebecca H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saw Wu and Both Ladies at Front Desk were outstanding
Apr 15, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Rebecca, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

April 12, 2022

Skyla offered me special professional service. He took care of some other issues I had with my car. He was pleasant and very courteous. More

by jprattassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyla, Kevin Cousins
Apr 14, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

Quick, friendly, comfortable, understanding, Clean, Great artwork, Awesome accessories, inspirational, considerate, knowledgeable, tasty snacks, overall great place. More

by teammemberandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 11, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2022

Great place to get your Mercedes-Benz serviced. Done by appointment, no surprises. Nice waiting area with snacks and beverage. Loaners available. A lot of tenure in the service department. Very qua More

by albert1537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Levine
Apr 08, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Hunt Valley and we hope to be of service again in the future.

April 05, 2022

The staff was very friendly and helpful. When I arrived, I was immediately introduced to my advisor who was very pleasant to work with. More

by rp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Amber Thompson, Kevin Cousins
Apr 08, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 02, 2022

I have been a customer of this dealership for over 20 years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
Apr 05, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Len, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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