Mercedes-Benz of Hunt Valley

Best dealership I've ever dealt with. Skylar and Sam are top knotch. Knowledgeable, amiable and willing to go that extra mile for the customer. Skylar knows everything there is to know ab Skylar and Sam are top knotch. Knowledgeable, amiable and willing to go that extra mile for the customer. Skylar knows everything there is to know about diesel engines. More

Best customer service ever! Sam Wu is a rockstar. Very knowledgeable and considerate. Made me feel comfortable though the entire process. Sam Wu is a rockstar. Very knowledgeable and considerate. Made me feel comfortable though the entire process. More

Sam Mwara was very professional, knowledgable and attentive to my needs as a first time MBenz purchaser. My process was handled with a considerable amount of care which increased my confidence as an attentive to my needs as a first time MBenz purchaser. My process was handled with a considerable amount of care which increased my confidence as an informed consumer. More

I’ve always had great experiences with this dealership from my salesman to the service department. Skylar is very professional, honest and has integrity. from my salesman to the service department. Skylar is very professional, honest and has integrity. More

The service advisor was very helpful and accommodating. He explained what was going on with my car and the steps needed for the repair. He explained what was going on with my car and the steps needed for the repair. More

Getting the appointment was easy, Service Rep very helpful but had to request they revisit history to avoid recommended transmission service that had already been performed. Took a half day for basic helpful but had to request they revisit history to avoid recommended transmission service that had already been performed. Took a half day for basic service, lube oil change , tire rotation & sensor reset all for $900 ..hardly a deal. More

John Hawkins is great. Good service, work with customers and very respectful.Love to work with them Good service, work with customers and very respectful.Love to work with them More

The service lady did what she could to help however I can’t sit here and lie. When I picked up the loaner it was filthy and full of marijuana, it also kept displaying that service was needed and of cours can’t sit here and lie. When I picked up the loaner it was filthy and full of marijuana, it also kept displaying that service was needed and of course that’s not a way to get a customer in a loaner. The second loaner was about the same, dusty, and dirty they said it was put through washer twice but it was still dirty. When I picked up my vehicle I was advised it was in the washer. Well my vehicle was dusty and it was only cleaned outside of the vehicle not inside. Would o come back and or recommend this location? Probably not the only thing positive was the lady who took cared of me. She tried her best but it wasn’t enough. More

Extremely helpful staffs at Service Department and Part Department provided impressive Tender Loving Care services. Mr. Taylor at Part Department and Mr. Sam Wu at Service Department were very friendly an Department provided impressive Tender Loving Care services. Mr. Taylor at Part Department and Mr. Sam Wu at Service Department were very friendly and tried their very best to solve the issue diligently which shown great professionalism. Truly an excellent and pleasant experience at Mercedes-Benz of Hunt Valley! More