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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
357 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 357 reviews

October 13, 2022

Had a loaner car, was not told to replace gas and charge for a full tank of gas. John told me the information was sent to my phone and when I opened text nothing was there for loaner car. If anyone gets a l More

by kcoa11751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
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Oct 19, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (410) 306-7080 -- we hope to hear from you soon.

October 12, 2022

The staff were very friendly and knowledgeable. The Service manager Jim reviewed my warranty claim and noted he was an advocate for the customer. In one day he was able to resolve my warranty claim More

by Yiannieagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Service manager
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Oct 18, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Had hiccup on originally scheduled appointment. John in service rescheduled the appointment. Charles came out and did a great job. John and Charles were great. More

by Christaegerland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Charles
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Oct 11, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hunt Valley! Drive safe, and we'll see you on the road.

September 27, 2022

Friendly and efficient staff. The buying process was comfortable and straightforward. I would recommend this dealer. More

by nickteden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter
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Oct 02, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 26, 2022

I had and emergency brake issue and they were able to fit me and get me in my way on a busy Saturday. More

by BaltimoreMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
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Sep 30, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2022

I have been dealing with this dealership for over 20 years. Purchased several E Class Mercedes E63 AMG, AMG GTS, 450 M/L, etc. More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Sep 29, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Len, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 24, 2022

Great service. I was very comfortable waiting at the customer lounge area while my vehicle was being worked on. More

by mjcpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Hawkins
Report | Print
Sep 29, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2022

Advisor Skylar was awesome. Friendly, polite and very welcoming. He addressed all my concerns, questions and needs. I found all the staff to be helpful and friendly. I enjoy More

by vkness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Skylar
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Sep 18, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Vkness, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Advisor Skylar was fantastic, technician Charlie really knows his way around a Mercedes Benz, Thank you for getting me back on the road More

by Alexhafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar, master tech Charlie
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Sep 16, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2022

Excellent and Friendly service. Would recommend to anyone in the area. Thanks for the help More

by Scottsimpson74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Sep 07, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Hunt Valley and we hope to be of service again in the future.

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