Mercedes-Benz of Hunt Valley

Great service and knowledge on old and new vehicles. A nice place to by a car. A nice place to by a car. More

Great staff, very courteous and professional. Had me in and out in a timely manner. Did a great job on the wheel alignment. Special thanks to Sam Wu my service advisor for taking care of me durin Had me in and out in a timely manner. Did a great job on the wheel alignment. Special thanks to Sam Wu my service advisor for taking care of me during my visit. More

First oil change on my car and this dealership is fantastic! They are always willing to do whatever it takes to make their customers happy. I had 2 concerns that were addressed and on my way home Ja fantastic! They are always willing to do whatever it takes to make their customers happy. I had 2 concerns that were addressed and on my way home Jason called me and made sure my wipers we’re working better and that the noise I had been hearing was gone. Thank you for caring about my satisfaction! More

John Hawkins has been my family’s service adviser for years and is responsive, reliable and so easy to work with. years and is responsive, reliable and so easy to work with. More

Good experience and very thorough. Always a pleasure working with John, he's very helpful in finding appropriate solutions. Always a pleasure working with John, he's very helpful in finding appropriate solutions. More

Sent someone out to examine my vehicle from the do not drive recall right away. drive recall right away. More

Had a loaner car, was not told to replace gas and charge for a full tank of gas. John told me the information was sent to my phone and when I opened text nothing was there for loaner car. If anyone gets a l for a full tank of gas. John told me the information was sent to my phone and when I opened text nothing was there for loaner car. If anyone gets a loaner car from this dealership get it in writing so you can read. Told my car would take a day and a half and only took 4 hours and I would have waited and the loaner car would not been a issue. More

The staff were very friendly and knowledgeable. The Service manager Jim reviewed my warranty claim and noted he was an advocate for the customer. In one day he was able to resolve my warranty claim The Service manager Jim reviewed my warranty claim and noted he was an advocate for the customer. In one day he was able to resolve my warranty claim , w repair to be scheduled. Outstanding. More

Had hiccup on originally scheduled appointment. John in service rescheduled the appointment. Charles came out and did a great job. John and Charles were great. John in service rescheduled the appointment. Charles came out and did a great job. John and Charles were great. More