Mercedes-Benz of Hunt Valley

I am so impressed with the quality of the service at this amazing service center! amazing service center! More

The sales team very helpful and answered all the questions. The only complaint I have tools to long for the transaction. questions. The only complaint I have tools to long for the transaction. More

The service at the dealer was as expected, although i went there for a diagnosis only. Service was exceptional. John in the service department was very helpful. Matthew at parts was as well. What owning went there for a diagnosis only. Service was exceptional. John in the service department was very helpful. Matthew at parts was as well. What owning a Benz is all about. More

Over all experience was awesome. My associate James that assisted me was great. Wasn't pushy pr trying to sale more. Explained all and I didn't feel pushed to purchase anything I rea My associate James that assisted me was great. Wasn't pushy pr trying to sale more. Explained all and I didn't feel pushed to purchase anything I really didn't need. More

Excellent team work and communications from sales to finance. Michael, Joe and Rene worked like a team. I bought/leased 7 Mercedes cars from MB of Hunt Valley in the last 15 years and still highly recom finance. Michael, Joe and Rene worked like a team. I bought/leased 7 Mercedes cars from MB of Hunt Valley in the last 15 years and still highly recommend them. More

I use several Mercedes dealerships for my service needs. Hunt Valley is comparable to them all. Waiting room is clean as is the sales showroom. I would suggest keeping the cars unlocked on the showroom so p Hunt Valley is comparable to them all. Waiting room is clean as is the sales showroom. I would suggest keeping the cars unlocked on the showroom so people can text the feel and fit. More

Working with Sam Wu has been positive and reassuring. He is invested in your vehicle getting the right work based on the age and mileage of the car. Confidently driving away after service is performed He is invested in your vehicle getting the right work based on the age and mileage of the car. Confidently driving away after service is performed and performed properly is reassuring. Sam takes the time to review and explain major and minor service despite cost which is greatly appreciated. Dealership helped in what we thought was an emergency situation, until the car was brought in for service, at no cost. This was greatly appreciated. Will always return for service as long as the vehicle is driveable. More

James was extremely helpful with taking care of the service on my car. He was very informative, and went out of his way to make sure that my care was properly cleaned and taken care on. I appreciate it service on my car. He was very informative, and went out of his way to make sure that my care was properly cleaned and taken care on. I appreciate it very much! More

Good morning- Experience was mixed. Good initial meeting but closing of documentation was questionable! Also, when the car was delivered to farm, there was no time spent to instruct d Good initial meeting but closing of documentation was questionable! Also, when the car was delivered to farm, there was no time spent to instruct driver on the operation of the car. Two days later, when wife was at Club and played tennis, returned to car but could not start. Found out that keys need to be placed in center console. Selling a car is just one component in the customer experience. The ending was not what my wife expected! More

Service reps are easy to deal with. They are always working towards creating a positive experience. They are always working towards creating a positive experience. More