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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
357 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 357 reviews

May 15, 2023

Great service \. Warranty work performed professional. Good pick up and drop of service. Frequent communication More

by capnomanBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
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May 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 12, 2023

John always goes above and beyond. His knowledge and communication are incredible. Autonation need to realize how valuable this service advisor is. Can’t say enough about JOHN. He also More

by Nassif Soueid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins, Mercedez service advisor
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May 16, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Nassif, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 11, 2023

Jessica was amazing, very knowledgeable, professional and courteous. She rescheduled my appointment when I was late and ensured that my loaner vehicle was ready for my arrival. Checking was quick and hassl More

by Tub6873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 15, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Sam Wu was very professional and thorough. He kept me up to date on the entire process. Everything was done in a timely manner. More

by frantzpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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May 15, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2023

The dealership showed great customer service. Very polite and courteous. Great with follow up calls More

by obenjaminsr
Recommend Dealer
Yes
Employees Worked With
James Artis
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May 10, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2023

John Hawkins ( who takes care of me when I visit) is an ambassador for your dealership! Friendly, accurate and always willing to help! More

by Don Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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May 11, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Don, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

I am so impressed with the quality of the service at this amazing service center! More

by mcastroparedes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 08, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 05, 2023

The sales team very helpful and answered all the questions. The only complaint I have tools to long for the transaction. More

by Ruth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yaakov Hamer
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May 08, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Ruth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

The service at the dealer was as expected, although i went there for a diagnosis only. Service was exceptional. John in the service department was very helpful. Matthew at parts was as well. What owning More

by Manuel Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at service and matthew at parts
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May 08, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Manuel, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Over all experience was awesome. My associate James that assisted me was great. Wasn't pushy pr trying to sale more. Explained all and I didn't feel pushed to purchase anything I rea More

by Ms Bozman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 05, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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