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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
361 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 361 reviews

May 23, 2023

I went in for 60k service. Sam Wu was very professional, answered my questions and gave great service. Even though they were pretty busy that day, he did his best to get me in More

by Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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May 26, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Park, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2023

Quick and seamless purchase. Bow and sign for daughter was a nice touch. Thank you More

by pdcampbell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon, Kwami
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May 22, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Dealer recommends services not recommended by mercedes benz without disclosing that they, not Mercedes recommend the additional services. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Hunt Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 306-7080. We hope to hear from you.

May 16, 2023

This dealership ensembles a great team from the head down; really knowledgeable about the cars and superior customer service. Keep it up guys! More

by pvu99@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin Moore Sr. and the sale manager
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May 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2023

Great service \. Warranty work performed professional. Good pick up and drop of service. Frequent communication More

by capnomanBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
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May 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 12, 2023

John always goes above and beyond. His knowledge and communication are incredible. Autonation need to realize how valuable this service advisor is. Can’t say enough about JOHN. He also More

by Nassif Soueid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins, Mercedez service advisor
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May 16, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Nassif, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 11, 2023

Jessica was amazing, very knowledgeable, professional and courteous. She rescheduled my appointment when I was late and ensured that my loaner vehicle was ready for my arrival. Checking was quick and hassl More

by Tub6873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
May 15, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Sam Wu was very professional and thorough. He kept me up to date on the entire process. Everything was done in a timely manner. More

by frantzpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Report | Print
May 15, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2023

The dealership showed great customer service. Very polite and courteous. Great with follow up calls More

by obenjaminsr
Recommend Dealer
Yes
Employees Worked With
James Artis
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May 10, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2023

John Hawkins ( who takes care of me when I visit) is an ambassador for your dealership! Friendly, accurate and always willing to help! More

by Don Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
Report | Print
May 11, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Don, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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