Mercedes-Benz of Houston North

Once again, Marko Milosevic not only helped us find the perfect car, but was very thorough in showing us the differences in this car versus our 2018 GLC 300 and how to operate them. We had an appointment perfect car, but was very thorough in showing us the differences in this car versus our 2018 GLC 300 and how to operate them. We had an appointment with him and he was available as soon as we arrived at the dealership. This is the 6th or 7th Mercedes we have purchased from this dealership and have always been treated with the professional courtesy one would expect from a luxury dealership. Although not involved with the purchase of this vehicle Carlos Trevino, our service advisor for most of our autos for many years is one of the primary reasons we continue to use this dealership rather than the one closer to our home, so I have added him as one of the employees we worked with. More

Very pleased with Jaja Anele who took time to explain all features in my new GLE350. He has called me daily to check if I had any questions and helpful in features while back home. I was recommended by a f features in my new GLE350. He has called me daily to check if I had any questions and helpful in features while back home. I was recommended by a friend to go to this location for an excellent experience. More

Staff exhibit exceptional customer service skills. I felt they took their time in listening to my concerns and questions about my car maintenance. they took their time in listening to my concerns and questions about my car maintenance. More

This is the 2nd auto we have purchased from Mercedes Benz Houston of North. Each time has been a great experience from start to finish. Houston of North. Each time has been a great experience from start to finish. More

Natalia had great customer service. The cost was covered under the current warranty. done done done done done done done done done done done done under the current warranty. done done done done done done done done done done done done More

Not as customer and service oriented as other luxury model dealerships I've dealt with in the past. Recommended only because it's my first MB dealership. model dealerships I've dealt with in the past. Recommended only because it's my first MB dealership. More

AS always, my service advisor Natalie Pecina is the best. She provided great professional service from scheduling, loaner car and delivering. It was quick and seamless. She provided great professional service from scheduling, loaner car and delivering. It was quick and seamless. More

Dali was great and got a card I needed quickly. More

I needed to have my car aligned. Mr. Ray (service manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield wipers. The service advisor Mr. Ahmed Hamed, was also professional and kept me informed throughout the process. Thanks! More

Took my car in for the 90k service check up. It’s quite extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they enco extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they encountered. This dealership knows how to take care of their customers. More