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Mercedes-Benz of Houston North
Houston, TX
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 731 reviews
August 17, 2021
Very pleased with Jaja Anele who took time to explain all features in my new GLE350. He has called me daily to check if I had any questions and helpful in features while back home. I was recommended by a f features in my new GLE350. He has called me daily to check if I had any questions and helpful in features while back home. I was recommended by a friend to go to this location for an excellent experience. More
by Sandra
Employees Worked With
Jaja Anele
August 12, 2021
Natalia had great customer service. The cost was covered under the current warranty. done done done done done done done done done done done done under the current warranty. done done done done done done done done done done done done More
by joegalicia72
Employees Worked With
natalia pecina
August 12, 2021
Not as customer and service oriented as other luxury model dealerships I've dealt with in the past. Recommended only because it's my first MB dealership. model dealerships I've dealt with in the past. Recommended only because it's my first MB dealership. More
by suecatx
Employees Worked With
Kelvin Mitchell
August 10, 2021
AS always, my service advisor Natalie Pecina is the best. She provided great professional service from scheduling, loaner car and delivering. It was quick and seamless. She provided great professional service from scheduling, loaner car and delivering. It was quick and seamless. More
by sophia
Employees Worked With
Natalie Pecina
August 08, 2021
I needed to have my car aligned. Mr. Ray (service manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield wipers. The service advisor Mr. Ahmed Hamed, was also professional and kept me informed throughout the process. Thanks! More
by Answertoaprayer
Employees Worked With
Ray and Ahmed
August 06, 2021
Took my car in for the 90k service check up. It’s quite extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they enco extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they encountered. This dealership knows how to take care of their customers. More
by BB
Employees Worked With
Natalie Pina
August 06, 2021
Well organized service department. Professional and courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. More
by Ekoscho
Employees Worked With
Steven
