Mercedes-Benz of Houston North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I love my service consultant Natalie and the info she provides. The latest was the prepay package. It helped me drastically financially and with peace of mind. I know my car is serviced up to par and I’m provides. The latest was the prepay package. It helped me drastically financially and with peace of mind. I know my car is serviced up to par and I’m safe. It also helps the experience when your customer service is above and beyond exceptional. More
As always, Steve Davis takes care of business, in and out with no hassle. Offered me a loaner, but I had someone follow me in so I didn’t need it. with no hassle. Offered me a loaner, but I had someone follow me in so I didn’t need it. More
Excellent customer service. Steven Davis was friendly and explained every step of service needed. Constant communication with updates throughout process and explained every step of service needed. Constant communication with updates throughout process More
Would not recommend.. went in looking for an e class.. found a potential vehicle that would work for. Left came back to begin the next process of buying… have bought many cars here over the years and thin found a potential vehicle that would work for. Left came back to begin the next process of buying… have bought many cars here over the years and things have definitely changed. Decided to price check and called a friend over at Mercedes Benz of the woodlands and found a deal that would better suit me. Told the guys here that I was going in a different direction. They then called my honesty out which is ridiculous. There is no incentive to buy a car here with the “no hassle” negotiating.. even made a joke about getting a hat with the car which I always do and they had to try to see if the margins would allow it. Car buying is a losing situation but a necessity. You want to feel like you at least won something. Will never be back and will move my relationship to Mercedes of the Woodlands. More
My salesman Marko made it happen once again. The above beyond customer service is what brings me back to Mercedes North. The follow up as well to ensure I am happy with my new vehicle and service provided beyond customer service is what brings me back to Mercedes North. The follow up as well to ensure I am happy with my new vehicle and service provided. More
I use the service department with a Mercedes-Benz motorhome and these people are fantastic. Fast and dependable. Very happy with the way they do things. motorhome and these people are fantastic. Fast and dependable. Very happy with the way they do things. More
Making an appointment was easy and fast. Customer service and communication was top notch! Christina Fierri was friendly and attentive and kept me up to date with everything that was going on with my car. Gr and communication was top notch! Christina Fierri was friendly and attentive and kept me up to date with everything that was going on with my car. Great experience overall! More
Service was flawless. Everyone was very helpful. Isaiah reviewed my service schedule and found that another Mercedes dealership did a transmission service earlier than necessary. reviewed my service schedule and found that another Mercedes dealership did a transmission service earlier than necessary. More