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Mercedes-Benz of Houston North

Houston, TX

4.5
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 731 reviews

September 23, 2021

I love my service consultant Natalie and the info she provides. The latest was the prepay package. It helped me drastically financially and with peace of mind. I know my car is serviced up to par and I’m More

by Destiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Sep 26, 2021 -

Mercedes-Benz of Houston North responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2021

This Mercedes Benz location have a great customer service and are willing to go an extra mile to help customers More

by Emmanuel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dali Vojvodic, Frank Castaneda
Sep 26, 2021 -

Mercedes-Benz of Houston North responded

Hi Emmanuel, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 18, 2021

As always, Steve Davis takes care of business, in and out with no hassle. Offered me a loaner, but I had someone follow me in so I didn’t need it. More

by Jcshanklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Sep 24, 2021 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Houston North! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 16, 2021

Excellent customer service. Steven Davis was friendly and explained every step of service needed. Constant communication with updates throughout process More

by mashundria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
Sep 17, 2021 -

Mercedes-Benz of Houston North responded

Hi Mashundria, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sep 17, 2021 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

September 15, 2021

Would not recommend.. went in looking for an e class.. found a potential vehicle that would work for. Left came back to begin the next process of buying… have bought many cars here over the years and thin More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dali, Ace, Nicole
Sep 17, 2021 -

Mercedes-Benz of Houston North responded

Hi Anthony, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8970 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 14, 2021

My salesman Marko made it happen once again. The above beyond customer service is what brings me back to Mercedes North. The follow up as well to ensure I am happy with my new vehicle and service provided More

by Melissarlazard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Milosevic
Sep 17, 2021 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

I use the service department with a Mercedes-Benz motorhome and these people are fantastic. Fast and dependable. Very happy with the way they do things. More

by Hrobertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos and Christina
Sep 13, 2021 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 10, 2021

Making an appointment was easy and fast. Customer service and communication was top notch! Christina Fierri was friendly and attentive and kept me up to date with everything that was going on with my car. Gr More

by mandyngo1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Fierri
Sep 13, 2021 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 10, 2021

No pressure! Worked with Edward. He was very nice. Didn’t pressure us. Love my Mercedes. More

by baliquo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwardo Huerta
Sep 13, 2021 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 06, 2021

Service was flawless. Everyone was very helpful. Isaiah reviewed my service schedule and found that another Mercedes dealership did a transmission service earlier than necessary. More

by Rbanker5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
Sep 08, 2021 -

Mercedes-Benz of Houston North responded

Hello, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

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