Mercedes-Benz of Houston North

The service was excellent, and Christina Ferri is amazing. My Vehicle was serviced the same day I scheduled my appointment. Thank you amazing. My Vehicle was serviced the same day I scheduled my appointment. Thank you More

The service people that greet you when you drive up deserve a five star rating but it is the service that counts and I give the people that do the service only one star. That is, I paid extra to get t deserve a five star rating but it is the service that counts and I give the people that do the service only one star. That is, I paid extra to get the rims cleaned up and resurfaced and was told it could be done overnight. I left the car on a Thursday and picked it up on Monday. There is nothing wrong with that either; the folks that arrange the loaner, etc and return were very kind and gracious. But when I picked up the car and got out on the hwy to go back to Kingwood the light came on that my tires on the right side were at 27 from right and 42 right rear. So, when I got home I looked closer and saw that the wheels had not even been cleaned either. The interior of the car had not been cleaned at all but I guess they ran it thru a car wash; and then I noticed every cap on the tire stem was missing; every one. More

Generally good but I was in the dealership more than 3 hours with a 10:00 appointment for a check engine light. Very slow service and spotty updates on progress of repair. Leaking gas cap. hours with a 10:00 appointment for a check engine light. Very slow service and spotty updates on progress of repair. Leaking gas cap. More

My service advisor Christina was awesome! She was always in communication with me while my car was being serviced to give me updates. in communication with me while my car was being serviced to give me updates. More

Cristina was very helpful and knowledgeable about my warranty. All employees from when I pulled up were very professional and very kind warranty. All employees from when I pulled up were very professional and very kind More

Great service on my Mercedes S65 AMG! Running like a Champ! They even delivered it. Awesome! Champ! They even delivered it. Awesome! More

Ana was a great help with my car service experience, it went very well for my smart car went very well for my smart car More

The service was great, the person helping me was helpful and friendly and showed great concern, very friendly, I enjoyed my stay, the wait room was nice and clean and friendly and showed great concern, very friendly, I enjoyed my stay, the wait room was nice and clean More

Helpful, honest and attentive, thank you Isaiah! Extra shoutout for digging thru my car for a lost earring. Great service that is much appreciated shoutout for digging thru my car for a lost earring. Great service that is much appreciated More

Needed a replacement battery. The new battery cost $330 which is outrageous. Total cost was $471. Offered option additional services which totaled almost $5000 including $282 for an air filter. This is which is outrageous. Total cost was $471. Offered option additional services which totaled almost $5000 including $282 for an air filter. This is the last Mercedes I will ever own. The car is terrific and the service center is great except for the absolute xxxxxx on the charges. Going to this dealership for parts and service will result in paying at least triple what you really should. More