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Mercedes-Benz of Houston North
Houston, TX
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 731 reviews
February 04, 2022
I loved the military discount but wasn’t offered a loaner vehicle and had to wait 3 hours for car to be fixed. I did have an appointment at 12pm and didn’t leave until 3:20p vehicle and had to wait 3 hours for car to be fixed. I did have an appointment at 12pm and didn’t leave until 3:20p More
by Lacourq
Employees Worked With
Ana
February 02, 2022
The service people that greet you when you drive up deserve a five star rating but it is the service that counts and I give the people that do the service only one star. That is, I paid extra to get t deserve a five star rating but it is the service that counts and I give the people that do the service only one star. That is, I paid extra to get the rims cleaned up and resurfaced and was told it could be done overnight. I left the car on a Thursday and picked it up on Monday. There is nothing wrong with that either; the folks that arrange the loaner, etc and return were very kind and gracious. But when I picked up the car and got out on the hwy to go back to Kingwood the light came on that my tires on the right side were at 27 from right and 42 right rear. So, when I got home I looked closer and saw that the wheels had not even been cleaned either. The interior of the car had not been cleaned at all but I guess they ran it thru a car wash; and then I noticed every cap on the tire stem was missing; every one. More
by bobcov
Employees Worked With
Carlos
February 02, 2022
Generally good but I was in the dealership more than 3 hours with a 10:00 appointment for a check engine light. Very slow service and spotty updates on progress of repair. Leaking gas cap. hours with a 10:00 appointment for a check engine light. Very slow service and spotty updates on progress of repair. Leaking gas cap. More
by Whparma
Employees Worked With
Christine
January 30, 2022
The service was great, the person helping me was helpful and friendly and showed great concern, very friendly, I enjoyed my stay, the wait room was nice and clean and friendly and showed great concern, very friendly, I enjoyed my stay, the wait room was nice and clean More
by LeArma.kauffman
Employees Worked With
Christine
January 27, 2022
Helpful, honest and attentive, thank you Isaiah! Extra shoutout for digging thru my car for a lost earring. Great service that is much appreciated shoutout for digging thru my car for a lost earring. Great service that is much appreciated More
by Chris
Employees Worked With
Isaiah Martinez
