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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

February 14, 2022

I WOULD LIKE TO SHARE MY EXPERIENCE WITH THE WORST DEALERSHIP IN THE COUNTRY I BOUGHT AND EVEN SOLD CARS CROSS COUNTRY IN PAST 10 YEARS AND AS FAR AS WASHINGTON STATE 2600 MILES AWAY AND THIS BY FAR More

by Shawn K
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ogi ruslic
Feb 17, 2022 -

Mercedes-Benz of Houston North responded

Hi Shawn, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8970 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 12, 2022

Jason Fleeks has always done a great job in having maintenance performed on our Mercedes Benz cars. Our 2013 E350 still performs, handles, drives and looks like it is much newer. We owned a C240 in More

by Ritchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Feb 15, 2022 -

Mercedes-Benz of Houston North responded

Hi Ritchie, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 12, 2022

The service staff valued my time for my car was ready when I arrived and staff was very attentive to my arrival. Communication was well established and I was notified when my car was ready --just as agre More

by pvgrad29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Feb 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 11, 2022

We worked with Forrest and drove from Austin to pick up our vehicle. Great individuals, personable but professional. Highly recommend purchasing your Mercedes here. More

by bjrabit124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest
Feb 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

February 11, 2022

Service rep listened to my need to be out by a set time. Clear explanation of what this service entailed. Comfortable waiting area. More

by oldkingstonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Feb 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 10, 2022

Ivan Krunic is best car seller in Texas area! Thanks for the car Ivan brate! 😊 More

by Nemanja.kapisoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Krunic
Feb 13, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 07, 2022

Always professional, even last minute maintenance/repair requests are handed in a timely fashion. Staff our amazing More

by albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah
Feb 10, 2022 -

Mercedes-Benz of Houston North responded

Hi Albert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2022

Excellent customer service. The service advisor quickly satisfied my issue with my GLE 350. Washed and vacuumed and I was on my way. Thanks More

by ricbrownlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Feb 08, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2022

I have been dealing with Mercedes-Benz North and namely Vernon Gatlin for more than 15 years. My experience has always been excellent. Vernon is very professional and friendly, more like family than a c More

by d.wardstorage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Gatlin, Ivan Krunic
Feb 08, 2022 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 04, 2022

I loved the military discount but wasn’t offered a loaner vehicle and had to wait 3 hours for car to be fixed. I did have an appointment at 12pm and didn’t leave until 3:20p More

by Lacourq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Feb 09, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 305-8970.

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