Mercedes-Benz of Houston North

We have had a relationship with Mercedes Houston North for 14 years. Travis Lewis is the best sales representative and Jason Fleeks is an awesome service manager. for 14 years. Travis Lewis is the best sales representative and Jason Fleeks is an awesome service manager. More

Christina did an excellent job starting from repair order write up to get all maintenance work including tires installation done on time with a clean car wash. And the billing invoice notification was very write up to get all maintenance work including tires installation done on time with a clean car wash. And the billing invoice notification was very convenient to pay before I pick up my car. I'm sure many customers will appreciate it. Great job and keep it up! More

The dealership staff are very courteous and hospitable. They go the extra mile to help with your wants/needs. They go the extra mile to help with your wants/needs. More

Alec was absolutely amazing from start to finish. He answered all my questions and explained everything thoroughly. He answered all my questions and explained everything thoroughly. More

Easy set up appointment. Listened to my description of problem. Good service. Corrected issue promptly. Friendly advisor kept me updated of steps being performed Listened to my description of problem. Good service. Corrected issue promptly. Friendly advisor kept me updated of steps being performed More

I have always had a great experience at Mercedes' Benz North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and imm North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and immediately someone is checking on what my needs were... I was there to see Isiah this time for my B service and State Inspection.... Isiah was very clear on what the B service included and went through the costs... Isiah also provided the detail I needed to approve any additional items I needed as part of the B service... I am happy with this service experience! see you next time... More

Worst experience ever ! ! I wouldn't buy anything from there again I have purchased several cars from there and the last car was a lemon . Stays in the shop more than anythin ! I wouldn't buy anything from there again I have purchased several cars from there and the last car was a lemon . Stays in the shop more than anything! The finance manager lied saying the car was brand new what a joke! Run while you have the chance!! More

Isiah and team just do an amazing job with their customers. Very professional and polite. customers. Very professional and polite. More

We went in and bought our car and everything went pretty smooth. I have now been waiting 7 months for my license plate and it still has not arrived. I have called several time about it and not one time has smooth. I have now been waiting 7 months for my license plate and it still has not arrived. I have called several time about it and not one time has anyone called me back. I actually spoke with a manager named Mac (Max?) and he told me that he was talking with another customer and would call me right back. He did not call back even after I left repeated messages. This is by far the worst experiance I have ever had at a car dealership. Stay well away from this place. More

I really appreciate Mr Ahmed he was very helpful at the service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. More