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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 734 reviews

April 18, 2022

Finance manager or rep was very manipulative and I'm professional sales person spells person unable to to keep promises on promises on paint job repairs More

by Drummond_lionel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna
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Apr 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston North take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

April 16, 2022

I chose this dealership because it was close to my family location always wonderful service and knowledgeable staff. I was never disappointed thanks again. More

by Adt8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess, Service and tech Oscar
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Apr 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 15, 2022

Excellent service advisor. Took me early and finished work early. Followed up with a message. More

by Survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Ferri
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Apr 19, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Very professional and helpful. The job that was performed was excellent.would definitely recommend them anytime.keep up the great job. More

by Budarmstrong1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Apr 18, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Carlos Trevino helped me in an unexpected emergency with no appointment. Dealership handled it very well and fast! Much appreciated! More

by Tiretrouble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Report | Print
Apr 16, 2022 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Thank you so much for your feedback! We hope you have a great day!

April 12, 2022

Isaiah is the best, he takes time with all people, the service was GREAT, BIG THANKS TO MERCEDES-BENZ OF HOUSTON NORTH. Great place, Great People. More

by rev.johngriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Houston North responded

Hi Rev, thank you for your kind review; we are happy to pass along your comments to Isaiah here at Mercedes-Benz of Houston North! If you need more help, our team is available to talk -- safe travels!

April 12, 2022

Service Advisor: Ana Alverez is always friendly, helpful, knowledgeable and communicative in managing the maintenance service of our vehicle. Thank you to all staff at Mercedes-Benz of North Houston! More

by Carrie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
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Apr 15, 2022 -

Mercedes-Benz of Houston North responded

Hi Carrie, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

April 12, 2022

Dealership was great to work with. Marco was excellent. In and out in an hour and a half. More

by Vog13410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Milosevic
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Apr 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 11, 2022

Very nice people to work with. Enjoyed our buying experience and would recommend to anyone. More

by Minnie31669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Arias
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Apr 13, 2022 -

Mercedes-Benz of Houston North responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston North. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 11, 2022

The service was helpful and good. Everyone, including those we didn't interact with were pleasant and courteous. More

by j3207456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Vargas, Jackie Jajchik
Report | Print
Apr 14, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

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