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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 731 reviews

April 21, 2022

I’m never disappointed at MB North. Vehicle service is always above par and customer service is excellent. More

by MelP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez, Carlos Trevino
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Apr 25, 2022 -

Mercedes-Benz of Houston North responded

Hi Melp, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Great customer service worked in oil change I wouldn’t go anywhere else with my meecedes More

by Sotomelissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yesenia
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Apr 25, 2022 -

Mercedes-Benz of Houston North responded

Hi Sotomelissa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Great experience! Super efficient and helpful. Dali and Gordon made an amazing team and worked hard to get me in and out. More

by bharold11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dali, Gordon
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Apr 23, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 18, 2022

Dropped car off for service, shuttle took us to breakfast place, came picked us up when car was ready, great experience. More

by Boss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia Umanzor,
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Apr 18, 2022 -

Boss responded

Thank you

April 18, 2022

I have purchased 3 cars from this dealer 1 used car and 2 new cars over the last 7 years. The dealer sales staff have always been good to work with. They are strait forward and no hassle. They are in the b More

by Steve W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Kuykendall Sales Associate, Ace Stankovic sales Manager
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Apr 21, 2022 -

Mercedes-Benz of Houston North responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 18, 2022

I consistently get outstanding service from the North Houston dealership! Furthermore, this great service is always courteous & they listen carefully to customer needs. More

by Bubba Einstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez & Ahmed
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Apr 21, 2022 -

Mercedes-Benz of Houston North responded

Hi Bubba, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Finance manager or rep was very manipulative and I'm professional sales person spells person unable to to keep promises on promises on paint job repairs More

by Drummond_lionel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna
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Apr 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston North take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

April 18, 2022

From the time I arrived for my appointment until I picked up my car after being serviced I was treated very well. Jason was and is a top professional and always keep me in the loop on what was going on with More

by Bwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
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Apr 21, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

April 16, 2022

I chose this dealership because it was close to my family location always wonderful service and knowledgeable staff. I was never disappointed thanks again. More

by Adt8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess, Service and tech Oscar
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Apr 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 15, 2022

Excellent service advisor. Took me early and finished work early. Followed up with a message. More

by Survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Ferri
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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