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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

April 27, 2022

They did an excellent job on my car! I’m very pleased and satisfied ! Thank you so much for having a great team! Isaiah one of the best person I’ve ever meet he is a wonderful and super More

by Gav_ruta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
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Apr 29, 2022 -

Mercedes-Benz of Houston North responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Alonzo was very helpful courteous and efficient and informative E is a gentleman and represents Mercedes very well More

by HBethea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo and Menard
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Apr 28, 2022 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 30, 2022 -

HBethea responded

Alonzo and Mr Menard are helpful and very courteous

April 26, 2022

Isiah Martinez is a great service advisor! Always available and professional. He is also. very kind! More

by Allysonxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah Martinez
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Apr 28, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 25, 2022

Clean place, professional employees. Good atmosphere, excellent service job, location perfect.Our car runs like a charm. More

by Johnny Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amed
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Apr 27, 2022 -

Mercedes-Benz of Houston North responded

Hello Johnny, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 24, 2022

Excelente experiencia! !! This is my first car I get in the dealer, jaja Anele helped in all of process, he kept me informed of the process at all times and help finalize th More

by Cosmevela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaja Anele
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Apr 27, 2022 -

Mercedes-Benz of Houston North responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston North. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 24, 2022

Excellent all around service. Very polite and professional staff. Well stocked service department with readily available spare parts. Very clean, organized and tidy facility. All More

by adrian.sackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude
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Apr 26, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2022

Always have a great experience at Mercedes Benz North with Jason. Awesome job Jason! My car is always fully detailed and thanks for your honesty Jason. More

by Cassie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason F
Report | Print
Apr 26, 2022 -

Mercedes-Benz of Houston North responded

Hi Cassie, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Recently bought my car from Mike Lopez. Easiest and quickest car buying experience ever. Great dealership with lots of friendly staff. Highly recommend!!! More

by awinchester1219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
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Apr 24, 2022 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

April 22, 2022

Great service. Extremely- even unnecessarily - pricey for the work performed. I understand it is a luxury brand but $900 for work that takes less than 0.5 hr is a More

by mmaduta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Apr 24, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8970 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 21, 2022

I’m never disappointed at MB North. Vehicle service is always above par and customer service is excellent. More

by MelP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez, Carlos Trevino
Report | Print
Apr 25, 2022 -

Mercedes-Benz of Houston North responded

Hi Melp, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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