Mercedes-Benz of Houston North

Excellent job and personal attention. The personal service was great and the service for my car. The personal service was great and the service for my car. More

This dealership does not honor what they offered. I was working to get a new vehicle and came to an agreement. When I asked to send me the offer in writing, they did but left out some details we agre I was working to get a new vehicle and came to an agreement. When I asked to send me the offer in writing, they did but left out some details we agreed on. When I asked about those details, they (salesman and manager) both ignored me. I even attempted to reach the general manager but they did not care to call back. Save your frustration and go somewhere else. More

Jesenia was my customer service representative in the Service Dept. She was amazing. Thoughtful, professional, and always attentive to my requests. I hope Mercedes-Benz understands what a quality repr Service Dept. She was amazing. Thoughtful, professional, and always attentive to my requests. I hope Mercedes-Benz understands what a quality representative they have in her and will do all they can to keep employees like her fulfilled and supported. She is the face of Mercedes, the front-line support, and the last most essential experience customers take home. Bravo Jesenia! More

I am simply not impressed. I have been there multiple times and I choose to drive across town for service instead of here I have been there multiple times and I choose to drive across town for service instead of here More

Always a good experience at Merc Benz North Houston. Convenient location, friendly employees. Jason, my service advisor, was the best. Clean and comfortable waiting area. Convenient location, friendly employees. Jason, my service advisor, was the best. Clean and comfortable waiting area. More

EXEMPLARY CUSTOMER SERVICE. VERY FRIENDLY SERVICE DEPARTMENT AND SERVICE ADVISOR, MR. AHMAD. THEY ACCOMODATED ALL MY REQUESTS FOR PICK UP AND DROP OFF. GREAT WORK DONE AS WELL A VERY FRIENDLY SERVICE DEPARTMENT AND SERVICE ADVISOR, MR. AHMAD. THEY ACCOMODATED ALL MY REQUESTS FOR PICK UP AND DROP OFF. GREAT WORK DONE AS WELL AND VERY TRANSPARENT PROCESS More

Taking aside the fact that we were very excited about driving our new car, we enjoyed our first ride even more thanks to all the details about our shopping experience. You went far and beyond. Our expect driving our new car, we enjoyed our first ride even more thanks to all the details about our shopping experience. You went far and beyond. Our expectations were exceeded! Mike, we appreciate all your support in making this an excellent experience. For not only doing it to close a deal but for showing interest and caring about us, of every detail from the moment we met at the dealership floor until we got into our car GLE. Thanks to you and your entire team, the attention is spectacular! We have bought several cars throughout our life and, without a doubt, this was the best service we have received so far. We hope to do more business with you in the future. More

Best Dealership I've ever encountered! For last 10yrs, we've purchased and serviced half a dozen MB's here and will continue to do so, Thanks North! For last 10yrs, we've purchased and serviced half a dozen MB's here and will continue to do so, Thanks North! More

Very expensive for a little part. But very professional and gave me a loaner to get to and from work. But very professional and gave me a loaner to get to and from work. More

Great vehicle prices upfront no need for haggling. Just wish the purchase process was faster. Just wish the purchase process was faster. More