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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

May 10, 2022

I am simply not impressed. I have been there multiple times and I choose to drive across town for service instead of here More

by Ejfranklin50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
May 12, 2022 -

Mercedes-Benz of Houston North responded

Hello, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

May 06, 2022

EXEMPLARY CUSTOMER SERVICE. VERY FRIENDLY SERVICE DEPARTMENT AND SERVICE ADVISOR, MR. AHMAD. THEY ACCOMODATED ALL MY REQUESTS FOR PICK UP AND DROP OFF. GREAT WORK DONE AS WELL A More

by SANTOSH KALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AHMAD
May 09, 2022 -

Mercedes-Benz of Houston North responded

Hi Santosh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2022

Taking aside the fact that we were very excited about driving our new car, we enjoyed our first ride even more thanks to all the details about our shopping experience. You went far and beyond. Our expect More

by Jorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Holmes, Ace Stannkovic
May 07, 2022 -

Mercedes-Benz of Houston North responded

Hi Jorge, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 03, 2022

Best Dealership I've ever encountered! For last 10yrs, we've purchased and serviced half a dozen MB's here and will continue to do so, Thanks North! More

by pgh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaja Anele
May 06, 2022 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2022

Very expensive for a little part. But very professional and gave me a loaner to get to and from work. More

by tjthurman12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
May 04, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

May 01, 2022

Great vehicle prices upfront no need for haggling. Just wish the purchase process was faster. More

by Nia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayan Nasirzadeh
May 04, 2022 -

Mercedes-Benz of Houston North responded

Hello Nia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2022

It was my first time here my car service needed a couple of days to be completed I had a feeling communication nitch at the onset but we later cleared up all the issues with my service agent Ms.Jesenia and More

by peter okumu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Jesenia
May 04, 2022 -

Mercedes-Benz of Houston North responded

Hi Peter, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 30, 2022

Everytime I visit, whether it is for sales or service I receive the best customer service I've had anywhere. The associates all treat you kindly and with a smile. I love MB of Houston North! More

by Luckystarz211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yesenia Umanzor
May 04, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind words and this wonderful review! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 29, 2022

dealership I would highly recommend to friends and family . Jesenia was very helpful and help me with a loaner and service was awesome More

by Dated2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia
May 02, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

April 29, 2022

After a not so great experience at another area Mercedes dealership, I went to Mercedes Benz of North Houston to meet with Dali who helped me purchase my beautiful GLA 250! Also, the finance guys were aweso More

by s.huffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dali, Zach
May 02, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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