Mercedes-Benz of Houston North

Excellent service and comfortable waiting area. Car was completed on time and everything went well. Car was completed on time and everything went well. More

Exceptional service as always! Isiah Martinez was exceptionally helpful and my issues were resolved perfectly! I continue to use Mercedes-Benz North—even though there is now anothe Isiah Martinez was exceptionally helpful and my issues were resolved perfectly! I continue to use Mercedes-Benz North—even though there is now another dealership closer to me—because the level of service and concern for their customers’ time and experience is always paramount. Greatly appreciated! More

I thought that the service was excellent, I got there and I was taken care of right away ! I love the staff members! I was taken care of right away ! I love the staff members! More

Everyone we met was very courteous and helpful. The routine maintenance was accomplished i a timely manner. I had asked two questions and was told that they would be passed on to the mechanic. I The routine maintenance was accomplished i a timely manner. I had asked two questions and was told that they would be passed on to the mechanic. I did not receive specific answers to the questions but I forgot to followup before I left the dealership. Overall, a very pleasant experience. More

This a great dealership, very good customer service, that’d great in communication with the customer that’d great in communication with the customer More

i did not like the price adjustment over MSRP, i think that is not good sales practice. Jaja is a great salesman and he would go out of his way to fulfill expectations . that is not good sales practice. Jaja is a great salesman and he would go out of his way to fulfill expectations . More

Good servive and Good Customer service I recomend 100% This Dealership and The service Departement,Ana Alvarado she is one the Best outhere. This Dealership and The service Departement,Ana Alvarado she is one the Best outhere. More

Excellent job and personal attention. The personal service was great and the service for my car. The personal service was great and the service for my car. More

This dealership does not honor what they offered. I was working to get a new vehicle and came to an agreement. When I asked to send me the offer in writing, they did but left out some details we agre I was working to get a new vehicle and came to an agreement. When I asked to send me the offer in writing, they did but left out some details we agreed on. When I asked about those details, they (salesman and manager) both ignored me. I even attempted to reach the general manager but they did not care to call back. Save your frustration and go somewhere else. More

Jesenia was my customer service representative in the Service Dept. She was amazing. Thoughtful, professional, and always attentive to my requests. I hope Mercedes-Benz understands what a quality repr Service Dept. She was amazing. Thoughtful, professional, and always attentive to my requests. I hope Mercedes-Benz understands what a quality representative they have in her and will do all they can to keep employees like her fulfilled and supported. She is the face of Mercedes, the front-line support, and the last most essential experience customers take home. Bravo Jesenia! More