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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

July 28, 2022

The agent who helped us choose the right car for us was extremely knowledgeable and accomodating! More

by Jfzquinoneza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed
Aug 01, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 28, 2022

I went in knowing exactly what I wanted. All though I wasn't sure it was possible. Xavier was very helpful in making it happen very courteous , knowledgeable and understanding. X thank you f More

by roxybrown78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier And Frank
Aug 01, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

Jaja went above and beyond throughout the entire process from designing the car up until the car arrived to the dealership. Always kept me up to date and they were really easy to work with. Yamileth at the More

by Maria Monterrosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaja & Yamileth
Aug 01, 2022 -

Mercedes-Benz of Houston North responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2022

My car was in service for teo weeks and was never offered a loaner car. More

by Soldier281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
Jul 28, 2022 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

July 22, 2022

Good advisor , nice space , I was working with Isia Martinez and he answer all my questions and I am satisfied. Thanks More

by hamrang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isia Martinez
Jul 26, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 19, 2022

My daughter and I were treated like royalty purchasing our new Mercedes. Ms. Stacey Allen is amazing and knowledgeable saleswomen. Absolutely the best!! Thank you for the awesome and amazing experience wi More

by toddhazel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Allen
Jul 19, 2022 -

toddhazel responded

My daughter and I were treated like royalty purchasing our new Mercedes. Ms. Stacey Allen is amazing and knowledgeable saleswomen. Absolutely the best!! Thank you for the awesome and amazing experience with our first Benz!!

July 18, 2022

Anna Alvarez is AWESOME! !! She is very professional courteous and kind. She was very helpful in getting me the great service that I needed!!! Thank you Anna. More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANNA ALVAREZ
Jul 21, 2022 -

Mercedes-Benz of Houston North responded

Hi Henry, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

July 18, 2022

Great service I would recommend everyone I know who owns a benz I like my service advisor. He is a great guy More

by navin2125nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ishiah
Jul 21, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2022

Nestor was awesome! ! He was very professional and explained everything to me that I needed. He would check on me in between my service time and give me updates. The pric More

by Nlove12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor
Jul 18, 2022 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

Carlos is a super service manager who provides helpful information, options, is patient in answering my questions. More

by kennebec42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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