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Mercedes-Benz of Houston North
Houston, TX
732 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 732 reviews
August 06, 2022
My car wasn’t completed correctly on my first visit or the second visit. I had oil stain in the inside of my door panel. I had to bring my car back on a third time to finally get the problem solved. My c the second visit. I had oil stain in the inside of my door panel. I had to bring my car back on a third time to finally get the problem solved. My car was in the service department for a long time and I wasn’t able to enjoy my new car. I’m very disappointed and unhappy! More
by jadatmoody
Employees Worked With
Yamileth
August 05, 2022
Alec was absolutely amazing! He was very patient and knowledgeable about BOTH cars we purchased. He’s our go-to Mercedes guy and so is the Houston North dealership. He was very patient and knowledgeable about BOTH cars we purchased. He’s our go-to Mercedes guy and so is the Houston North dealership. More
by JCD
Employees Worked With
Alec Christy
August 04, 2022
Mercedes Benz of Houston north always has great customer service everyone has positive attitudes no one is hardly every turned done they make sure every customer is highly satisfied with there purchases no service everyone has positive attitudes no one is hardly every turned done they make sure every customer is highly satisfied with there purchases no matter sales or service they are very strong In making things happen for any situation, in any circumstances. Just an happy customer supporting and successful business very proud to say Mercedes’ Benz north have earned my trust with me and my vehicle. Thanks a lot Mercedes’ for my GLC! More
by Dante
Employees Worked With
Cindy , mogayton
August 03, 2022
Well as I took the car in to get the AC repaired and the next day it didn't start, you can imagine that I don't give it any stars, in fact i give it at least 2 minus start. I called my service adviser at n next day it didn't start, you can imagine that I don't give it any stars, in fact i give it at least 2 minus start. I called my service adviser at noon and got just a text from her saying how upset she was that the car was not cooling (in 100 degree Houston weather) and thanking me for letting her know; like I was going to keep it a secret . She said she was going to get me a loaner car right away, and I didn't hear back from her yesterday. My idea of "service" is if you don't do the service you charge for, you get a loaner car right then and make sure the customer doesn't have to suffer 100 degree heat one minute longer. More
by wrrn_ward
Employees Worked With
Christina
August 01, 2022
I’m so grateful that I was able to experience such a professional and peaceful atmosphere. The service reps don’t leave any question unanswered. I know and can prepare for what I will be paying for alon professional and peaceful atmosphere. The service reps don’t leave any question unanswered. I know and can prepare for what I will be paying for along with a detailed list of what I paid for, what services I received, and any other service I may need in the future. I’m appreciative of the high level of service MB North provides. I will be purchasing my best Benz from this dealership. More
by Beautyvee73
Employees Worked With
Jesenia & Mr. Murell
August 01, 2022
Stacy was so much help and made the process enjoyable and absolutely amazing. I would go back to her for any further purchases. I could not be more pleased with the service I received. absolutely amazing. I would go back to her for any further purchases. I could not be more pleased with the service I received. More
by biehl.mb
Employees Worked With
Stacey
