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Mercedes-Benz of Houston North
Houston, TX
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 731 reviews
September 05, 2022
Very courteous and professional service was provided. Very timely response and service rendered. Jason and Ray greeted and helped me to understand the service provided. Very timely response and service rendered. Jason and Ray greeted and helped me to understand the service provided. More
by Hamed
Employees Worked With
Jason & Raymond
August 31, 2022
Travis was phenomenal. It's definitely not the norm to buy a Ford at a Mercedes dealership, but he helped me regardless and kept me updated throughout the whole process! It's definitely not the norm to buy a Ford at a Mercedes dealership, but he helped me regardless and kept me updated throughout the whole process! More
by mdrhou93
Employees Worked With
Travis Lewis
August 31, 2022
My experience was an A+. Forrest was great even found me the toolbox keys yea! Financing met my needs so I could leave with the vehicle I chose. Felt very comfortable and Forrest was great even found me the toolbox keys yea! Financing met my needs so I could leave with the vehicle I chose. Felt very comfortable and not hounded like some dealerships. They kept my needs in mind More
by Di
Employees Worked With
Forrest
August 29, 2022
I had a low pressure warning at the left rear tire late last year. Took it in and the service advisor informed me there was no leak. He said it was weather related false alarm. The warning light persist last year. Took it in and the service advisor informed me there was no leak. He said it was weather related false alarm. The warning light persisted and I finally took it back in February this year. This time they confirmed there was a leak, but by then the warranty on the tire had expired. The advisor ( Isiah) insisted this leak was not related to the previous finding. I bought a tire from them and paid $260. A price check at Discount Tire was $180. I switched to another service advisor (Natalie) when I took the car in for service last week. I hope it will work better. By the way the labor cost at this place is $260 per hour. I think it is too high, but would like to get feedbacks what is the typical labor rate at Mercedes. More
by Conrad
Employees Worked With
Isiah, Natalie
