Mercedes-Benz of Houston North

Very courteous and professional service was provided. Very timely response and service rendered. Jason and Ray greeted and helped me to understand the service provided. Very timely response and service rendered. Jason and Ray greeted and helped me to understand the service provided. More

Took my Benz in for its yearly maintenance. Isaiah was awesome. Met me outside, called me when the car was ready. Quick, easy peasy. Isaiah was awesome. Met me outside, called me when the car was ready. Quick, easy peasy. More

very good. execellent service and attentivness and so on and so fourth. good dealing with carlos execellent service and attentivness and so on and so fourth. good dealing with carlos More

Travis was phenomenal. It's definitely not the norm to buy a Ford at a Mercedes dealership, but he helped me regardless and kept me updated throughout the whole process! It's definitely not the norm to buy a Ford at a Mercedes dealership, but he helped me regardless and kept me updated throughout the whole process! More

My experience was an A+. Forrest was great even found me the toolbox keys yea! Financing met my needs so I could leave with the vehicle I chose. Felt very comfortable and Forrest was great even found me the toolbox keys yea! Financing met my needs so I could leave with the vehicle I chose. Felt very comfortable and not hounded like some dealerships. They kept my needs in mind More

Employee’s are always very friendly and courteous. Keep you informed about your car and services needed Keep you informed about your car and services needed More

Amazing buying experience! I’ve bought 15+ cars and this was the easiest process yet. I’ve bought 15+ cars and this was the easiest process yet. More

I had a low pressure warning at the left rear tire late last year. Took it in and the service advisor informed me there was no leak. He said it was weather related false alarm. The warning light persist last year. Took it in and the service advisor informed me there was no leak. He said it was weather related false alarm. The warning light persisted and I finally took it back in February this year. This time they confirmed there was a leak, but by then the warranty on the tire had expired. The advisor ( Isiah) insisted this leak was not related to the previous finding. I bought a tire from them and paid $260. A price check at Discount Tire was $180. I switched to another service advisor (Natalie) when I took the car in for service last week. I hope it will work better. By the way the labor cost at this place is $260 per hour. I think it is too high, but would like to get feedbacks what is the typical labor rate at Mercedes. More

Friendly customer service. Always take my care to this dealership for service. Nice waiting area as well. Always take my care to this dealership for service. Nice waiting area as well. More

I had a great experience and felt very comfortable buying a car can’t wait to comeback. Definitely would refer others. a car can’t wait to comeback. Definitely would refer others. More