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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

October 24, 2022

I removed my negative review and am changing it to a positive one. My issues with management have been resolved. More

by liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Edwin
Nov 01, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 19, 2022

Salesperson was very professional and most attentive to our wants. Kept us updated on delivery of the vehicle we wanted and very thorough with explaining the vehicle. He has followed up several time sinc More

by jimar68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

Mercedes-Benz of Houston North responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2022

The team member was very good , she checked on me , very friendly and knowledgeable and sweet More

by ashap1531
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Oct 24, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2022

This dealership has the best customer service and always attentive to my concerns regarding my car. I would definitely recommend this dealership to friends. More

by vanny.garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Oct 15, 2022 -

vanny.garcia responded

Best customer service

October 14, 2022

Kelvin was great from start to finish! I was impressed with his communication, commitment and flexibility. More

by Keera Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Mitchell
Oct 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 12, 2022

Excellent service very attentive Nestor was very helpful and professional I will return for my next service and I will recommend to my friends More

by Jairoalvarado27azul@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor sorto
Oct 17, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

October 11, 2022

I messed up while changing out my headlight bulbs and had to go to my MB service for help. Ahmed was able to get me in without an appointment. I was expecting a huge bill which was why I tried to fix it myse More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed
Oct 17, 2022 -

Mercedes-Benz of Houston North responded

Hello Andy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

Thank you Dale! ! Great customer service and love the patience he had with us to choose our new vehicle. More

by isabelvsqz11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Oct 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 06, 2022

Jaja is the best salesman. Very helpfull and knowledeable and honest. His service was fast and easy process More

by bert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaja
Oct 12, 2022 -

Mercedes-Benz of Houston North responded

Hi Bert, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 03, 2022

Went in for service this past Saturday 10/1. ... Excellent service as usual! Thanks Carlos! More

by drumsavar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 10, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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