Mercedes-Benz of Houston North

Working with Christina was an amazing experience. Truly what I would expect from a Mercedes dealership. She was able to identify a problem that a precious dealership had had the car come in for twice Truly what I would expect from a Mercedes dealership. She was able to identify a problem that a precious dealership had had the car come in for twice on a car with less than 3k miles. She sent me the payment request before I arrived and met me at the door with my car for me to pick up. Won’t go anywhere else now. Stellar work that actually makes me feel appreciated as a customer. More

If you don’t have Anna Alvarez, as your service rep, You are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me bu are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me buying my car at this dealership. Thank you Anna. More

I’m very satisfied with the service provided Carlos my adviser was very attentive and professional adviser was very attentive and professional More

Carlos Trevino took excellent care of my car needs, as always. Best service manager that I’ve experienced thus far. I recommend Mercedes Benz North to anyone looking for exceptional costumer service. always. Best service manager that I’ve experienced thus far. I recommend Mercedes Benz North to anyone looking for exceptional costumer service. More

Service Dept and Yamileth exceed all expectations. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. More

Christina was by far the best service manager I’ve worked with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. More

Service is professional and efficient. Quality work every time I take my car in for the annual service. Quality work every time I take my car in for the annual service. More

Singularly the best service I have ever received there since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , Yamileth Hernandez was super at keeping me updated and made sure I got home quickest route. Needed 2 new tires and she found the best price. I did not even know my tires were 'run flat' for 50 miles!!! Overall good experience. She went above and beyond. Thanks More

This dealership gives some of the best customer service and they are always so helpful! and they are always so helpful! More

Very nice dealership. Austin was a great help! I enjoyed my experience and am very happy with my new car! Austin was a great help! I enjoyed my experience and am very happy with my new car! More