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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

November 22, 2022

If you don’t have Anna Alvarez, as your service rep, You are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me bu More

by dorisjmcquirter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Alvarez
Nov 24, 2022 -

Mercedes-Benz of Houston North responded

Hello, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

Nov 24, 2022 -

dorisjmcquirter responded

Thank you for the acknowledgement!

November 21, 2022

I’m very satisfied with the service provided Carlos my adviser was very attentive and professional More

by Emerson morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 23, 2022 -

Mercedes-Benz of Houston North responded

Hi Emerson, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Nov 29, 2022 -

Emerson morales responded

My service man Carlos deliver a grádate service. And everyone was so helpful. My five star are for Carlos. Excellent

November 17, 2022

Carlos Trevino took excellent care of my car needs, as always. Best service manager that I’ve experienced thus far. I recommend Mercedes Benz North to anyone looking for exceptional costumer service. More

by Stayce Avery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Nov 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

November 16, 2022

Service Dept and Yamileth exceed all expectations. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. More

by DMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth Hernandez
Nov 21, 2022 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 15, 2022

Christina was by far the best service manager I’ve worked with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. More

by Tyrone Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 20, 2022 -

Mercedes-Benz of Houston North responded

Hi Tyrone, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2022

Service is professional and efficient. Quality work every time I take my car in for the annual service. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 18, 2022 -

Mercedes-Benz of Houston North responded

Hi Erin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 12, 2022

This dealership gives some of the best customer service and they are always so helpful! More

by Vic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed, Lisa Parasrami
Nov 18, 2022 -

Mercedes-Benz of Houston North responded

Hi Vic, thank you so much for your positive comments about Mercedes-Benz of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2022

Singularly the best service I have ever received there since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , More

by ljalbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth Hernandez
Nov 18, 2022 -

Mercedes-Benz of Houston North responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2022

Very nice dealership. Austin was a great help! I enjoyed my experience and am very happy with my new car! More

by javier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sutton
Nov 21, 2022 -

Mercedes-Benz of Houston North responded

Hello Javier, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2022

Good service and workmanship from the entire team. Work completed on time, good communications throughout More

by h-ch.freitag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor, Ahmed
Nov 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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