Mercedes-Benz of Houston North
Houston, TX
Filter Reviews by Keyword
By Type
Showing 730 reviews
If you don’t have Anna Alvarez, as your service rep, You are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me bu are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me buying my car at this dealership. Thank you Anna. More
Carlos Trevino took excellent care of my car needs, as always. Best service manager that I’ve experienced thus far. I recommend Mercedes Benz North to anyone looking for exceptional costumer service. always. Best service manager that I’ve experienced thus far. I recommend Mercedes Benz North to anyone looking for exceptional costumer service. More
Service Dept and Yamileth exceed all expectations. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. More
Christina was by far the best service manager I’ve worked with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. More
Singularly the best service I have ever received there since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , Yamileth Hernandez was super at keeping me updated and made sure I got home quickest route. Needed 2 new tires and she found the best price. I did not even know my tires were 'run flat' for 50 miles!!! Overall good experience. She went above and beyond. Thanks More