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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 734 reviews

December 12, 2022

Backed up service department and no parts on stock. If a vehicle has a problem they will take weeks to repair it. More

by terryfromhouston
Recommend Dealer
No
Employees Worked With
All
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Dec 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8970 to discuss what we can do to help.

December 08, 2022

This dealership is the greatest. From the employees to management they are total professionals. We keep coming back because they treat us like family. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Feri
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Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

December 08, 2022

Once again, thank you to Mr. Trevino, for his excellent support. Thanks to him our van was ready on time and my son could assist at his business event in Dallas. As always it was More

by valles.pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
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Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevino here at Mercedes-Benz of Houston North! Feel free to stop by if you ever need any more help.

December 06, 2022

Very good service, very clean and greet all the customers when you walk througg the door. More

by gcarver
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy and Tariq
Report | Print
Dec 11, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

This and previous experiences at this dealership have been excellent. The service personnel are very knowledgeable and efficient. I highly recommend this place to new buyers and current owners. More

by DeDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed
Report | Print
Dec 09, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2022

They take care of their customers and the staff goes out of their way to make sure of it! More

by Annette_usher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 05, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 03, 2022

My experience with the service department from the time i arrived and left was outstanding, my service advisor Jason Fleets is the best . Very knowledgeable More

by chesterreescanosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleets
Report | Print
Dec 05, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 30, 2022

Ahmed made every step of the process goes very smoothly. He was welcoming, attentive, professional and efficient. More

by nmimouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Dec 02, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 29, 2022

5 star service is always given no matter the make/ model or year of your vehicle. More

by Shana McSween
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Great customer service. The process was very smooth and easy. The staff was helpfull and friendly. More

by yolivo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Treviño
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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