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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 731 reviews

December 19, 2022

I received Great Service and working with Ahmed is the best! He is very professional and attentive to the needs concerning my vehicle. More

by rashidaspeterson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Dec 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 19, 2022

Christina was awesome to work with. I had taken my car to another local dealership and North Freeway did a better job. I received a video from the tech going over any issues with my car More

by Ghenson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ferri, Anna (service advisor)
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Dec 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2022

I am so grateful for Mercedes-Benz of Houston North! As a widow, they go out of their way to help me keep track of any service my car needs, at 81. I am most appreciative of this! More

by carolesydow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth Hernandez
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Dec 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 16, 2022

Great service, from Ahmed and the rest of the service and parts crew, as usual great service from MB dealerships!!! More

by simeonmauricio5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Dec 20, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2022

great experience as always give their best to help in everything they do always go above and beyond More

by sandymcgu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gerges
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Dec 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 14, 2022

Really good Vary friendly and knowledge of the work being performed,. He explained l. Detail the work being performed. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Dec 19, 2022 -

Mercedes-Benz of Houston North responded

Hi Paul, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 13, 2022

Had a really easy buying experience at this dealership. My sales person Gabriel was easy to work with and helped make sure the process was as smooth as possible. More

by eperlz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Cardenas
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Dec 16, 2022 -

Mercedes-Benz of Houston North responded

Hi Eperlz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Backed up service department and no parts on stock. If a vehicle has a problem they will take weeks to repair it. More

by terryfromhouston
Recommend Dealer
No
Employees Worked With
All
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Dec 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8970 to discuss what we can do to help.

December 08, 2022

Once again, thank you to Mr. Trevino, for his excellent support. Thanks to him our van was ready on time and my son could assist at his business event in Dallas. As always it was More

by valles.pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
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Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevino here at Mercedes-Benz of Houston North! Feel free to stop by if you ever need any more help.

December 08, 2022

This dealership is the greatest. From the employees to management they are total professionals. We keep coming back because they treat us like family. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Feri
Report | Print
Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

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