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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

January 22, 2023

ALL REPAIRS WERE DONE IN A TIMELY MATTER. THE ADISOR RECOMMEDED EVERY SOLUTION FOR MY VEHICLE AND I WAS ABLE TO SELECT THE SERVICE NEEDED BASED ON THE REQUIREMENTS VERSUS RECOMMENDATIONS. I A More

by PHILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON
Jan 24, 2023 -

Mercedes-Benz of Houston North responded

Hello Philly, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

January 21, 2023

Service advisor was amazing with the customer service and explain of all the service and the recommendations More

by Carlos Ruelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Umanzor
Jan 24, 2023 -

Mercedes-Benz of Houston North responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston North

January 21, 2023

The facility and customer service is great. Be prepared for unexpected expenses. However, I prefer the best operating experience of my vehicle. More

by vfwilk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jan 24, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

I missed my appointment they help me reschedule. Service was quick efficient and they were all friendly. More

by princewedding920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joracio
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

The staff were all very Fast friendly and courteous. I had no issues at all More

by Jamytbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamillith
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

While prices are high for regular maintenance, all the options were laid out well for best performance of my vehicle. More

by Alice Brumbaugh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESENIA UMANZOR
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello Alice, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Excellent service from all the staff, especially from the salesmen, Mike and Daly Superb customer service this two guys !!! Super attentive and friendly also the management of the place. From the moment More

by Stefano Ferrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lopez , Daly
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello Stefano, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Houston North. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2023

Excellent service, very friendly people. My experience at this dealership have always been a great one anytime I come here. More

by leoobakozuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jan 22, 2023 -

Mercedes-Benz of Houston North responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

The service at Mercedes-Benz of North Houston is top-notch! They are thorough and do a great job. Carlos was able to negotiate with my extended warranty provider to get the necessary repairs covered More

by jenninherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino, AJ
Jan 20, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

January 13, 2023

Have been getting my previous Mercedes serviced by them for six years, upgraded to a newer one. Very satisfying experience More

by Shabilah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Austin, Mr. Qamar
Jan 20, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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