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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

February 03, 2023

Lounge and representative, very professional, Christine was very professional and my appointment time was on time I was in and out in three hours although I wish it was shorter. More

by coolhand2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristine
Feb 07, 2023 -

Mercedes-Benz of Houston North responded

We appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

February 02, 2023

Jess took care of me immediately. I hadn't had lunch and she made sure I had a Lyft to and from while my car was being serviced! That spoke volume to me! More

by Chaney8702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Feb 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2023

Everyone was extremely friendly. The process was seamless. Thanks you for helping me find my new car! More

by Dbaio7984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayan
Feb 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 31, 2023

When I phoned to make the appt. , the receptionist was very helpful. Ahmed was prompt and professional. Will definitely return in the future. More

by Dotdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Feb 05, 2023 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

January 29, 2023

Excellent customer service, excellent knowledge, caring about the client and look for solutions to make the client happy. My family and I have been dealing with this specific dealership for over 10 years a More

by Uzair Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Nanjappa
Feb 02, 2023 -

Mercedes-Benz of Houston North responded

Hi Uzair, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2023

I enjoyed talking to the service advisor. You could tell the person was a spiritual person because the way they talked it what Xpress they self, and even though my car had less than 10,000 mi More

by Murphhyjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jan 31, 2023 -

Mercedes-Benz of Houston North responded

Hello Murphy, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Our sales person Gabriel was great. He definitely explained everything to perfection and got our deal done very fast. I would highly recommend him and this dealership. Thanks, Vallie H More

by hevasphaltpaving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrial
Jan 30, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2023

Always there to help when you need them. Great customer srvice. Thorough car inspections. Christina is best customer service provider i have ever worked with. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Feri
Jan 30, 2023 -

Mercedes-Benz of Houston North responded

Hello George, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2023

My Service Advisor, Mr. Jason Fleeks, provided exceptional customer service when I brought my car in to be serviced. The entire experience was flawless because of Jason's p More

by B. LaCour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Jan 27, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 23, 2023

It was a good experience coming to Mercedes Benz of Houston North. Really like the way they attend you More

by Josuegutierrez726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Todd
Jan 26, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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