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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 734 reviews

April 20, 2023

Everything was wonderful when I was purchasing the car. However the customer service AFTERwards has been poor & questionable. More

by earnestsur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ack
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Apr 24, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 305-8970 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 19, 2023

Staff was friendly and helpful. Showroom was spotless. Leasing a new car was relatively easy More

by mdesloges726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Huerta, Frank Castaneda
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Apr 22, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2023

Everyone is very professional, helpful, nice & courteous. This location made the process of purchasing a car easier. More

by Missypoo727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lopes, Xavier
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello, We are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2023

Prompt and couteous service advisor Mr. Jason. I appreciated the cortesy ride to my home. More

by davidxram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 11, 2023

Grateful for MB of North Houston dealership. Service department was professional, dependable and fast. I recommend this dealership. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello Paula, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

So polite and made me feel like everything was taken care of. Great customer service More

by Goddess lash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Excellent and professional service. I had a great experience with my advisor Christina. I was attended to on time and all my vehicle issues were attended to and resolved. More

by Bugu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 10, 2023

My wife loves the car and we had a great experience. We definitely recommend this place! More

by ZM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dali
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Ana Alvarez, was very kind, professional and she attended my appointment with excellent customer service from the moment I arrived until she delivered my car. More

by anheso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez 7081
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Apr 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2023

I took my wife's car in for its first annual service. the overall experience was very good. The staff was very friendly and keep me in the loop about the status of the car. Although a bit pricey, the More

by rickvogels1957
Recommend Dealer
Yes
Employees Worked With
Anna
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Apr 03, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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