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Mercedes-Benz of Houston North

Houston, TX

4.5
730 Reviews
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 730 reviews

April 11, 2023

Grateful for MB of North Houston dealership. Service department was professional, dependable and fast. I recommend this dealership. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello Paula, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

So polite and made me feel like everything was taken care of. Great customer service More

by Goddess lash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 21, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Excellent and professional service. I had a great experience with my advisor Christina. I was attended to on time and all my vehicle issues were attended to and resolved. More

by Bugu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina
Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 10, 2023

My wife loves the car and we had a great experience. We definitely recommend this place! More

by ZM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dali
Apr 21, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Ana Alvarez, was very kind, professional and she attended my appointment with excellent customer service from the moment I arrived until she delivered my car. More

by anheso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez 7081
Apr 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2023

professionalism, efficiency, kindness, service from the employee Jason, speed, enough reasons to make customers very satisfied. More

by Luciano Vasconcellos
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi Luciano, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 30, 2023

Great experience, we were greeted with smiles when we walked in. Went for a test drive and ended up purchasing the vehicle More

by Sabirfera7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forrest,
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

I took my wife's car in for its first annual service. the overall experience was very good. The staff was very friendly and keep me in the loop about the status of the car. Although a bit pricey, the More

by rickvogels1957
Recommend Dealer
Yes
Employees Worked With
Anna
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Excellent customer service, they were fast and very helpful, they also went above and beyond to return my vehicle very fresh. More

by Anette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2023

Sold me a damaged car now they saying I damaged the car even though I reported something wasn’t right when I test drove the vehicle More

by Bigboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

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