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Mercedes-Benz of Houston North

Houston, TX

4.5
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 731 reviews

June 26, 2024

Not very good with follow up. The real test is Customer Service after the sale. This dealership fails miserably in that regard. More

by rhatchett36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey, Tarique
Jun 27, 2024 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8970 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 19, 2024

My experience from the initial correspondence was very pleasant,and inviting. My sales rep Brianna was very knowledgeable and introduced me to the GLC 300 that I purchased. I'm absolutely pleased! I'm app More

by shon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna, Forrest, Frank
Jun 20, 2024 -

Mercedes-Benz of Houston North responded

Hi Shon, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston North! Please don't hesitate to reach out to us if there's anything more we can do!

June 14, 2024

I'm not happy with their service because I have same complain over three times they did not fix properly I have a same problem still today 🙃 😅 🙂 More

by patbhakta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
Jun 15, 2024 -

Mercedes-Benz of Houston North responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8970 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 22, 2024

I've never experienced this level of unprofessional behavior from any dealership in over 30 years of purchasing cars. I have purchased more than five luxury vehicles through AutoNation dealerships, but More

by Georgesantosmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Sales Manager, General Service Manager
May 23, 2024 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

April 29, 2024

I've been using Mercedes-Benz of Houston North for many years and they've always done a great job for me in repairs, services, and just good customer service. Brandon, my service coordinator for this last More

by cmpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Muhlenburg
May 03, 2024 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

April 09, 2024

Mr. peter is the best service advisor, i love the team they have in service but peter is a great man and he do his job well, he make sure your service is the bet experience More

by msclassyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter
Apr 11, 2024 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. If you ever need help, just give us a call. Happy motoring!

April 07, 2024

Kamron was awesome made sure I was knowledgeable of the car and also just had great communication being I was flying into town !!! More

by Nicole farrier
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamron
Apr 09, 2024 -

Mercedes-Benz of Houston North responded

Hello Nicole, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 26, 2024

Dali is - understanding & supportive, fast & responsive. Highly recommend his service if you find yourself at the Mercedes-Benz of Houston North More

by suzanne.sabia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dali
Mar 28, 2024 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 26, 2024

Still waiting on dealer ship to payoff my trade in. It’s been a few weeks now Took my down payment instantly not sure why trade in payment isn’t the same way. More

by appltom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 28, 2024 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

March 17, 2024

First time buying a Mercedes and our sales person was kind and very informative. He made us feel very welcome that instead of buying one car we brought two within a week. More

by belindapittman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam
Mar 19, 2024 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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