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Mercedes-Benz of Houston North
Houston, TX
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 734 reviews
June 13, 2023
Customer service in the service area was completely below par. Long wait time bad attitudes first time being treated this way at this dealership and have been a customer for at least 10 years. Oh I noticed l par. Long wait time bad attitudes first time being treated this way at this dealership and have been a customer for at least 10 years. Oh I noticed lots of new staff. Very undesirable experience More
by Primaryscholars
Employees Worked With
Jesenia umanzor
June 12, 2023
Clean service area, little crowded, couterous people, however a $575 for a battery replacement is ridcoulous for a Mercedes battery that is only $244. Lifetime battery was the selling point, but all tha however a $575 for a battery replacement is ridcoulous for a Mercedes battery that is only $244. Lifetime battery was the selling point, but all that is telling you is that they plan on replacing the battery once more and you pay for it 3 years in advance. Not a good deal. More
by ktengineering
Employees Worked With
Don't remember
June 09, 2023
Every visit to the dealership's service department I am met by very courteous employees, and they make sure you are well taken care off. Carlos Trevino, Assistant Service Manager, has personally taken care met by very courteous employees, and they make sure you are well taken care off. Carlos Trevino, Assistant Service Manager, has personally taken care of my service needs for many years now, and he is not only very friendly and professional, but he also makes you feel very confident that you are getting the best service a dealership can provide. More
by lee.sml
Employees Worked With
Carlos Trevino
June 07, 2023
Mercedes-Benz of Houston North has been very helpful in getting me familiar with my Sprinter Cargo Van. This is my first time owning a Mercedes product and I am confident that this is the place to get the getting me familiar with my Sprinter Cargo Van. This is my first time owning a Mercedes product and I am confident that this is the place to get the best service possible for my van. More
by mmlink29
Employees Worked With
Ahmed
June 05, 2023
The salesman was wonderful great experience very knowledgeable, very personable. The finance department needs a lot of work. I do not appreciate people that lie and talk down to.. knowledgeable, very personable. The finance department needs a lot of work. I do not appreciate people that lie and talk down to.. More
by easydaniel
Employees Worked With
Gabriel
