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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 734 reviews

July 07, 2023

Sales Associate was helpful, very understanding and tries to accommodate me to complete the purchase. However, I was a little disappointed with the level of discount for cash purchase and being a senior citi More

by Orville Henry
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Lewis
Report | Print
Jul 11, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (281) 305-8970 so we can assist you further.

July 04, 2023

Only if it's the first time to have car services, cost are way out of range. I will not be goiing back to service my car. More

by LINDAPARKER146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael H
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Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

July 04, 2023

Immediate response to my service need within minutes of my arrival; provided a knowledgeable solutions. More

by Free9Dent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks, Michael Huerta
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

Always great customer service! The service people really are thorough and helpful I don’t dread going to get my car serviced More

by dntrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and Jesenia
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Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 03, 2023

I had a great experience at Mercedes-Benz of north Houston , Mike Lopez was a great sales person , he made the process go very smooth . More

by solisvic292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike lopez
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 02, 2023

I would leave 0 stars if I could for not being professional, not doing an honest maintenance service (who knows if they have done everything the paperwork shows they did) and for charging $300 to More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jul 05, 2023 -

Mercedes-Benz of Houston North responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston North take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8970 -- we hope to hear from you soon.

July 01, 2023

Michael Huerta is the only reason I come to get my car serviced here. The amount of professionalism conveyed by him is top tier More

by Mdowdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Report | Print
Jul 04, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

Nestor was great, knowledgeable , great and easy to understand. Loaner car was excellent. Car was delivered when I was told it would be ready. Nestor did a great job! More

by Ramgar67@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Jul 05, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 05, 2023 -

Ramgar67@yahoo.com responded

I already sent responses .

June 29, 2023

Travis Lewis was very helpful and guided us through the entire purchase of GLE 350 More

by Tjpanesar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Lewis
Report | Print
Jul 03, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 29, 2023

A great dealer, very professional service. Vernon Gatlin, a true gentleman and very knowable. I love my new Mercedes. More

by Don Welborn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vernon Gatlin and Mike Holmes
Report | Print
Jul 03, 2023 -

Mercedes-Benz of Houston North responded

Hello Don, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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