Mercedes-Benz of Houston North

I was looking for a newer version of my BMW X3. While there are plenty to be had up in the Dallas area, Mercedes-Benz of Houston North had exactly what I was looking for. My salesperson, Stacy, w While there are plenty to be had up in the Dallas area, Mercedes-Benz of Houston North had exactly what I was looking for. My salesperson, Stacy, was very easy to deal with, even being a couple hundred miles away. My car was delivered right to my home in Rockwall, TX. This is a great place to turn to if you are in the market for a vehicle! More

To be honest this is my 5th purchase with this establishment Jennifer, Max and Frank always gets me in and out with great prices and a awesome interest rate They are ALWAYS so welcoming I gue establishment Jennifer, Max and Frank always gets me in and out with great prices and a awesome interest rate They are ALWAYS so welcoming I guess that's why I keep going back!! If your looking for a new or used car don't hesitate to go see Jennifer Arias she will definitely hook you up!! More

I was very disappointed with the service department. Ms Hernandez was late for the appointment. This was my first visit to this dealership and it was not clear where the service wait area was and after Ms Hernandez was late for the appointment. This was my first visit to this dealership and it was not clear where the service wait area was and after finding the parts desk it was also a disappointment. I asked Ms Hernandez for a quote for a seat repair and she gave me some numbers on a "post it" pad. I was expecting a formal detailed quote. As I had a great experience with MB dealers in Atlanta I was expecting the same level of experience here - again big disappointment More

Mercedes Benz North was a pleasure doing business with. Great Location right off the 45 north. Great atmosphere and customer service. I trust this dealer to give me excellent and professional service. Ask Great Location right off the 45 north. Great atmosphere and customer service. I trust this dealer to give me excellent and professional service. Ask for Michael, he will take good care of you and your car. More

The service department is to notch, Michael provided the best service I have ever experienced. best service I have ever experienced. More

Travis was great, very patient and informative. We will definitely shop Mercedes-Benz of North Houston again. We will definitely shop Mercedes-Benz of North Houston again. More

Christina is amazing! Very reliable and dependable to any issues I have. She always informs me on any updates and quick to respond at any time! Very reliable and dependable to any issues I have. She always informs me on any updates and quick to respond at any time! More

Jason as usual was fantastic and went above and beyond to get my service taken care of. get my service taken care of. More

Only complaint we have was the amount of time it took to purchase the vehicle. We paid cash but had to wait about 3 hours to get the purchase finalized. Process shouldn't take that long. Our Sales Rep was f purchase the vehicle. We paid cash but had to wait about 3 hours to get the purchase finalized. Process shouldn't take that long. Our Sales Rep was fantastic. It was the finance department that we really don't like. More

Just a quick visit to replace a headlight bulb . . . fast and smooth. Mr. Travino made the visit worth my time. . . fast and smooth. Mr. Travino made the visit worth my time. More