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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
731 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 731 reviews

July 15, 2023

Mercedes Benz North was a pleasure doing business with. Great Location right off the 45 north. Great atmosphere and customer service. I trust this dealer to give me excellent and professional service. Ask More

by tdinspired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 19, 2023 -

Mercedes-Benz of Houston North responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Travis was great, very patient and informative. We will definitely shop Mercedes-Benz of North Houston again. More

by rolandcarter95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
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Jul 19, 2023 -

Mercedes-Benz of Houston North responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

The service department is to notch, Michael provided the best service I have ever experienced. More

by mhayes9449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 18, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Christina is amazing! Very reliable and dependable to any issues I have. She always informs me on any updates and quick to respond at any time! More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi Bri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Jason as usual was fantastic and went above and beyond to get my service taken care of. More

by rkarim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
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Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Only complaint we have was the amount of time it took to purchase the vehicle. We paid cash but had to wait about 3 hours to get the purchase finalized. Process shouldn't take that long. Our Sales Rep was f More

by ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi Ruiz, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. If you are willing, please call our General Manager at (281) 305-8970 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 12, 2023

Just a quick visit to replace a headlight bulb . . . fast and smooth. Mr. Travino made the visit worth my time. More

by edsuemuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Travino
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Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2023

Sales Associate was helpful, very understanding and tries to accommodate me to complete the purchase. However, I was a little disappointed with the level of discount for cash purchase and being a senior citi More

by Orville Henry
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Lewis
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Jul 11, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (281) 305-8970 so we can assist you further.

July 04, 2023

Only if it's the first time to have car services, cost are way out of range. I will not be goiing back to service my car. More

by LINDAPARKER146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael H
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Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

July 04, 2023

Immediate response to my service need within minutes of my arrival; provided a knowledgeable solutions. More

by Free9Dent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks, Michael Huerta
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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