Mercedes-Benz of Houston North

I have been using Mercedes-Benz North for my service ever since I got my 2018 C300. They have been great. since I got my 2018 C300. They have been great. More

Good experience. Great service advisor. I left my car to get service and Mercedes-Benz called Uber to take me home. Mercedes-Benz had many customer vehicles that were Great service advisor. I left my car to get service and Mercedes-Benz called Uber to take me home. Mercedes-Benz had many customer vehicles that were serviced. Despite this, my car was repaired within the promised time frame. More

Service very good , Honest and Awesome peoples . I think this place will going to be my Dealer my next new Car I think this place will going to be my Dealer my next new Car More

This dealership is one of the best there is. They are cordial, communicate well, and have great customer service!!! They are cordial, communicate well, and have great customer service!!! More

5 Stars= Advisor Jason Fleek is very attentive to the client needs. I explain to him what my issues were and assured me the problem would be corrected timely. client needs. I explain to him what my issues were and assured me the problem would be corrected timely. More

Carlos Trevino provides the best service. He never disappoints when it comes to trusting my car in his hands. He never disappoints when it comes to trusting my car in his hands. More

In and out was easy, courteous staff, clear explanation of service. Service advisor professional and friendly. of service. Service advisor professional and friendly. More

Good customer service and very professional environment. Restrooms were very clean. I would recommend to a friend. Restrooms were very clean. I would recommend to a friend. More

Salesman Vernon Gatlin was a one man wonder as he was a terrific listener, patient during negotiations and was awesome in his demonstrations, exhibiting how the entire interior bells and whistles operated. terrific listener, patient during negotiations and was awesome in his demonstrations, exhibiting how the entire interior bells and whistles operated. The rough patch of having to trade in the new vehicle for yet another was very easy. He sincerely understood the return and satisfied me totally with another. This was a completely satisfying experience. N More

In the beginning of a month-long road trip, we brought our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by month our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by months and no dealers had it. Somehow our Service Advisor Michael Huerta and the Parts team located the part within days and got us on our way. We can't thank them enough for taking care of us and their professionalsm. They also fixed a hood issue (done by me the owner) and the charges were VERY reasonable which was unusual for a MB dealership. If we lived in Houston I would be a customer of this dealership for life. Thank you MB Houston North for a great customer experience and letting us get on our way to travel throughout the U.S. More