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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
648 Reviews

648 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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February 20, 2022

As always, Kevin Graves is the best service adviser I've ever had, and all your people in the receiving line and parts are excellent, and very caring and friendly More

by mauricio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
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Feb 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi mauricio, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 19, 2022

Always helps with or without an appointment, my service rep clearly feels like my sdvocate. More

by Jan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris polumbo
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Feb 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Jan, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

I've always had a great experience taking my car in for service. The staff is very professional and attentive. More

by Ra9631rey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Ju
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Feb 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Peter was beyond a coma dating and on top of the situation. I will highly recommend him to everyone. Thank again Peter. More

by jalehsallee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Schermerhorn
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Feb 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2022

Jay is the best service advisor! We kept me informed and always take great care of me . More

by jferwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
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Feb 19, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2022

Chris Palumbo is great! He takes care of everything and is proactive with communication. My wife has a gle 350 that will need replacing next year and I will buy it from G More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Report | Print
Feb 17, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Kurt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 15, 2022

excelente atención. se nota que son personas muy capacitadas en lo que hacen. definitivamente recomendado More

by cinthiaestefania123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
Feb 17, 2022 -

Mercedes-Benz of Houston Greenway responded

¡Agradecemos que te hayas tomado el tiempo de dejarnos una respuesta, Cinthia! Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro!

February 13, 2022

I find the Oil & Filter change at $180 a little expensive. Otherwise all other was OK. More

by lletah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Report | Print
Feb 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 12, 2022

Had a problem with a bad battery and came in for unscheduled service. I received a quick, efficient, and professional response from the advisor. The work was completed in one day. More

by Mitchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt Stewart
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Feb 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Great service since I moved to Houston in 2007, the only dealer I will go to. Great customer service. More

by David.Woodley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy , Mike Walsh
Report | Print
Feb 11, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi David, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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