Mercedes-Benz of Houston Greenway - Service Center

I want to say I drive a hour just to get to this specific location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave i location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave it for service they were out of loaner cars at the time but Victor gave me his word and said he would work on getting me one. The next morning got a call and said come and get your rental, although I told him it didn't need to be a suv he still end up getting us one. Victor kept me updated on my vehicle and 2 days later it was done Great Job Greenway! More

MB Greenway always takes care of me and makes me feel like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! More

Rafael is always so helpful. She always provides me with useful information and answers all of my questions She always provides me with useful information and answers all of my questions More

The Service Department is excellent and we love our service advisor Kevin Graves! He is very professional, extremely courteous, and goes beyond to make sure any service issues we have are handled corre service advisor Kevin Graves! He is very professional, extremely courteous, and goes beyond to make sure any service issues we have are handled correctly and on time. More

Best Mercedes Benz dealership in Houston. I always service my car here! I would highly recommend!! I always service my car here! I would highly recommend!! More

NICE TEAM, CLEAN THE OFFICE AND THE PEOPLE POLITE, EVERITHING GOOD, FOR MI I LIKE MERCEDES CAR, THANKS EVERITHING GOOD, FOR MI I LIKE MERCEDES CAR, THANKS More

Service department Brigitt and Patrick and others was the worst. No-one returns calls. Go to Sewell !!!! worst. No-one returns calls. Go to Sewell !!!! More

I just got my windshield wipers replaced by y'all, and I have to say, this was the worst job that has been done to my car. When I turn on the wipers, it was loud, squeaky and when it swipes to one side it’s have to say, this was the worst job that has been done to my car. When I turn on the wipers, it was loud, squeaky and when it swipes to one side it’s fine but when it comes back it’s not smooth like it use to be. I honestly believe that I didn’t even need to replace my windshield wipers because it was working just fine before, but the lady said it was a good idea and clearly she was wrong. It’s like she replaced my wipers with the worst ones she could find. I am very disappointed by whoever did this job. More

Nice employees great tech. They take care in their work. Plenty workers ready to help. They take care in their work. Plenty workers ready to help. More

Great customer service! Very time efficient.. Ernesto is the best.. Love green way location. No complaints Very time efficient.. Ernesto is the best.. Love green way location. No complaints More