Mercedes-Benz of Honolulu

service Warren Ishii,he was the one who helped us . And he was so kind for us to take care what we need. He gave us a loaner too. Hopefully for the next maint Warren Ishii,he was the one who helped us . And he was so kind for us to take care what we need. He gave us a loaner too. Hopefully for the next maintenance, we still can afford it. because 2 years ago, my husband brought the car for service, but somebody told him that we have to pay $2,200.00. And my husband brought the car home back because we cannot afford it. We just go to Midas to change oil. But this time, I received an email that our car needs service from Mercedes Benz, so I call and I asked everything how much the cost if we can afford. Well, I think we can afford the quote that he gave it to me,thats why we brought the car in there. And I'm so glad that Warren Ishii was able to help us. Hopefully in the future please give us a good rate for the service of our car. Thank you very much Sir. From: Esther and Nelson Corpuz More

It was truly a wonderful experience The people was pleasant and very friendly. Chris Farmer took very good care of me and he was excellent! I was able to look around comfortable and was The people was pleasant and very friendly. Chris Farmer took very good care of me and he was excellent! I was able to look around comfortable and was not hounded by sales people and I really liked that. The sales floor was clean and roomy. The sales people were very knowledgeable and very helpful. More

very friendly and efficient Friendly and easy. I can't go without a car so the loaner is important and my time is precious. The dealership made things very easy for me. They w Friendly and easy. I can't go without a car so the loaner is important and my time is precious. The dealership made things very easy for me. They were able to help me identify my needs. More

The Best Customer Service! With my first purchase of a Mercedes, I was nothing but impressed with each member's care throughout the buying process. From test driving to financi With my first purchase of a Mercedes, I was nothing but impressed with each member's care throughout the buying process. From test driving to financing and showing all vehicle capabilities, I was taken aback by the length that Mercedes goes to show their customers that they care. More

Emergency Service Thank you so much to Mercedes Benz of Honolulu and especially Kimo! My battery died and I had to have my vehicle towed in with no appointment. Not onl Thank you so much to Mercedes Benz of Honolulu and especially Kimo! My battery died and I had to have my vehicle towed in with no appointment. Not only did I get my car back the same day, my safety check was done, car washed and I was shuttled to and from work. Kimo kept me updated during the day and made a frustrating situation better!!! More

First inspection and service of a recently purchased SUV Jeff approaches my vehicle's service needs and analysis as if it were his own vehicle, communicating clearly options for repair and the scheduling of Jeff approaches my vehicle's service needs and analysis as if it were his own vehicle, communicating clearly options for repair and the scheduling of those repairs. Jeff inspires the trust of his customers in his professional judgment and demeanor. More

Everything went smooth; in and out in good time, I brought my car in at 9am, and the service center was packed. But Jeff took care of me and I got my loaner pronto. I was in and out in 20 minutes. I brought my car in at 9am, and the service center was packed. But Jeff took care of me and I got my loaner pronto. I was in and out in 20 minutes. Marvelous Jimmy More

Excellent serivice visit. Was rapidly greeted by Jeff my service advisor. All information was already on his iPad and signed it and waited for the shuttle to take me home. La Was rapidly greeted by Jeff my service advisor. All information was already on his iPad and signed it and waited for the shuttle to take me home. Later in the he called as well as the shuttle driver to pick me up to return to the dealership to pick up my car. More

The ease to schedule service and the excellence in service. From the prompt and friendly greeting on arrival for service to the professional service and care by Jeff Decorte is a tribute of Mercedes excellence From the prompt and friendly greeting on arrival for service to the professional service and care by Jeff Decorte is a tribute of Mercedes excellence in customer care. Overall I am very pleased. More

A very pleasant car service appointment experience. Warren was very professional in his dealing with me. He was thorough in explaining what he will do with the car and kept me up breast with the stat Warren was very professional in his dealing with me. He was thorough in explaining what he will do with the car and kept me up breast with the status of the car. Shuttle pickup and dropped was excellent. They were there on time as promised. A very good experience. More